ACT Treatment Team Clinician

Description

About the Role:

The Clinician functions as a core member of the Assertive Community Treatment (ACT) team, fostering

and maintaining a therapeutic relationship with clients across various settings, including hospitals,

community environments, and other service agencies. This role requires a comprehensive

understanding of each client’s life circumstances, goals, and personal aspirations.

In collaboration with the client, the Clinician develops and continuously updates individualized

treatment plans, offering options and ensuring the plan evolves in response to the client’s changing

needs. The Clinician advocates for the client's rights, preferences, and overall well-being, ensuring their

voice remains central in all aspects of care.

The Clinician also engages and coordinates with external community resources—including peer-run and

consumer-directed services—to seamlessly integrate these supports into the client’s broader service

plan. This role includes providing education and support to families, caregivers, and other significant

individuals in the client's life.

Additionally, the Clinician delivers individual supportive therapy, serves as the first point of contact

during crises, and coordinates the activities of the Individual Treatment Team (ITT), offering clinical

guidance to non-clinical staff to ensure the delivery of cohesive and effective services.

Requirements

Minimum Qualifications:

•  Current licensure as LMSW, LCSW, LPC, LMFT, or LAMFT.
•  Master’s degree in a human services field (e.g., social work, counseling, psychology), with postgraduate clinical experience and appropriate clinical endorsement.
•  Demonstrated knowledge of administrative procedures related to Federally Qualified Health Centers (FQHCs) or other federally funded community health settings.
•  Proficiency in computer applications required for maintaining electronic health records (EHR) and effective internal communication.

Essential Functions:

•  Deliver direct therapeutic services to clients, utilizing evidence-based practices.
•  Conduct assessments and provide accurate clinical diagnoses.
•  Maintain up-to—date and compliant counseling charts; routinely audit for accuracy and completeness.
•  Complete service notes within 48 hours of client contact in alignment with documentation standards.
•  Participate in daily ACT team meetings (Monday through Friday) to ensure coordinated care.
•  Attend monthly Mental/Behavioral Health meetings, as well as staff, provider, and other organizational meetings as required.
•  Ensure compliance with state and federal documentation and se4rvice delivery guidelines.
•  Demonstrate knowledge and application of evidence -based therapeutic models and best practices.
•  Exhibit professional role modeling, organizational, communication, and client engagement skills.
•  Attend and actively participate in off-site trainings, meetings, and seminars as needed.
•  Maintain regular and predictable attendance, as it is an essential function of this position.
•  Coordinate and participate in the activities of the Individual Treatment Team (ITT), including building a comprehensive understanding of each client’s life circumstances, goals, and preferences, collaborating with clients to develop and revise individualized treatment plans, presenting treatment options and ensuring plans are responsive to evolving client needs, advocating for client rights, wishes, and personalized care preferences.
•  Perform other related duties as assigned to support program goals and client outcomes.

Key Success Factors:

•  In-depth understanding of industry standards, as well as state and federal licensure rules and regulations.
•  Ability to engage in and apply reciprocal feedback from both colleagues and clients to improve service delivery.
•  Proven experience providing therapeutic counseling services in a clinical or community-based setting.
•  Strong commitment to professional ethics, with strict adherence to the code of ethics governing licensed disciplines.
•  Comprehensive knowledge of local community resources and demonstrated networking abilities to support integrated care.
•  Familiarity with the Assertive Community Treatment (ACT) model and a clear understanding of how its service delivery differs from traditional approaches.
•  Hands-on experience delivering at least one ACT community-based service—such as Community-Based Rehabilitation Services (CBRS), Case Management (CM), or Peer Support Services (PSS)—or completion of a minimum six-month direct-service internship with an ACT team.

Job Overview

Working Conditions: Work is normally performed in a typical interior, medical work environment in a

clinic building. Work may be demanding and chaotic at times. May be exposed to a patient population

that will present a variety of contagious diseases, physical injuries, and emotional states of mind.

•  Ability to solve complex practical problems.
•  Positive interpersonal, communication & persuasion skill over the phone, computer & in person.
•  Must be able to simultaneously manage several objectives and assign priorities.
•  Deal with a wide variety of variables in situations where only limited standardization exists.
•  Ability to interpret a variety of instructions furnished in written or oral form.
•  Ability to work effectively under pressure to meet deadlines with a strong organization skill set for easy retrieval of information and to ensure competent closure of issues.
•  Demonstrated good judgment, sounds decision-making, and effective conflict management skills that inspire confidence and trust form clients and stakeholders.
•  Ability to conduct complex analysis and apply deductive reasoning to draw logical, informed conclusions.

Physical Requirements and Work Environment:

The physical demands and work environment characteristics described here are representative of those

an employee encounters while performing the essential functions of this role. Reasonable

accommodations may be made to enable individuals with disabilities to perform these functions.

•  Must be able to stand, sit, and be mobile for one-third to two-thirds of the workday
•  Frequent use of hands for fingering, handling, and feeling (over two-thirds of the time)
•  Reaching with hands and arms occurs approximately one-third of the workday
•  Occasional climbing, balancing, stooping, kneeling, or crouching (less than one-third of the time)
•  Requires frequent verbal communication and active listening (over two-thirds of the time)
•  Must be able to lift or exert force up to 10 pounds approximately 50% of the time, and up to 25–40 pounds less than one-third of the time
•  Rarely required to lift more than 41 pounds
•  Must be capable of efficient keyboard use and possess the ability to hear, see, speak, and read effectively

Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for

continuously developing and maintaining a safe working environment. Each employee is responsible for

completing all training requirements, participating in emergency response tasks as requested, and

serving on safety committees and teams as requested. In addition, employees must accept the

responsibility for maintaining the safety of themselves and others by adhering to all written and verbal

instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing

feedback to supervisors and management on all safety issues.