Activities Guide

Description

Are you ready to work in one of Colorado’s most picturesque mountain towns while contributing to unforgettable guest experiences? At Devil’s Thumb Ranch Resort & Spa, you’ll have the opportunity to live and work on 6,500 acres of pristine wilderness nestled at the base of the Colorado Rocky Mountains. With subsidized staff housing and access to world-class outdoor activities like skiing, snowboarding, snowshoeing, and Nordic skiing, this is your chance to blend work and play in an unparalleled setting.

Principle Purpose of Job

The Activities Guide is responsible for delivering exceptional guest experiences by leading outdoor activities and providing knowledgeable recommendations on Ranch offerings. This role includes guiding guests in various outdoor adventures, facilitating activity reservations, and promoting retail merchandise and services. Activities Guides play a key role in enhancing guests’ connections with the natural surroundings while ensuring safety, fun, and education.

Essential Duties and Responsibilities:

• Lead group and individual activities, including archery, biathlon, and pioneer challenges.
• Guide hiking, nature walks, trail running, and mountain biking excursions.
• Provide engaging and informative experiences that highlight the Ranch’s natural environment.
• Assist guests with activity bookings, check-in, and check-out, ensuring a seamless experience.
• Promote and sell retail products, including clothing, accessories, and outdoor gear.
• Educate guests on all available activities and make tailored recommendations.
• Answer guest inquiries via phone and in person, handling reservations efficiently.
• Maintain cleanliness and organization of the Activities Center, following housekeeping procedures.
• Monitor safety protocols and ensure all activities are conducted in a responsible manner.
• Participate in team meetings, training sessions, and team-building activities.
• Stay informed about Ranch-wide operations to provide accurate recommendations to guests.
• Assist with inventory restocking and daily operational tasks as needed.
• Report to the Activities Manager for daily projects and additional assignments.

Requirements

• Enthusiastic, personable, and guest-focused attitude.
• Strong verbal and written communication skills.
• Ability to multitask and maintain composure in a dynamic environment.
• Passion for outdoor recreation and guest service.
• Previous experience in guiding outdoor activities is preferred.
• Ability to stand, walk, and reach with hands and arms for extended periods.
• Frequent stooping, kneeling, crouching, or crawling may be required.
• Ability to lift and move up to 20 pounds regularly and more than 50 pounds occasionally.
• Comfortable working in varying weather conditions and outdoor environments.

Compensation Description:

$14.00 – $16.00/hr + tips Competitive pay commensurate with education and experience. 

Benefits and Perks:

• 152 hours of Paid Time Off if FT, Year-Round employment status.
• Affordable furnished housing, if working a minimum of 35 hours/week or more.
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status.
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues.
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops.
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments.
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass.
• Referral bonus of $250 if we hire someone you refer. 

Due to the nature of our 24-hour operation, there is no guaranteed work schedule. Managers will try to accommodate specific schedule requests, but they are never guaranteed if business volume prohibits. 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this position, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.