Activities Lead

Description

Ruttger's Bay Lake Resort. Deerwood MN

Discover Your Odyssey

Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us—an award-winning team that not only works together but plays together, creating an environment where every day is an adventure.

Why Odyssey?

At Odyssey Resorts, we don't just offer job opportunities; we provide a canvas for your career dreams. Here's what you can expect:

• Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand. Your success is not just about the work you do; it's about the life you build around it.
• Employer Recognition: Join a company recognized as a Star Tribune Top 200 Minnesota Workplace for two consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating.
• State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth.
• Hospitality from the HEART: Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy—a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey.
• Engage, Innovate, Impact: Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it's a catalyst for positive change.
• Open Doors for Growth: As part of a growth-focused company, unlock opportunities for career advancement. You’ll be part of an engaged team that values your ideas and nourishes your potential.
• Awesome Benefits:  We care about our employees' wellbeing. That's why all seasonal employees have access to our Employee Assistance Program (EAP).  

Your Odyssey Awaits:

Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written.

DEPARTMENT: Resort Services (seasonal)

REPORTS TO: Resort Services Manager 

SUMMARY:

The Activities Lead will assist the Resort Services Manager with scheduling and overseeing activities staff. Keep inventory of all equipment, report repairs, and replace items as needed. Coach/teach staff on guest relations and customer service. Assist resort staff/guests with all activities, slingshot, crafts, science, tie dye, bingo and more… May assist with all marina activities, including boat preparation and pontoon cruises. Perform outstanding guest service daily. Maintain interdepartmental lines of communication and interact daily with guests and resort staff.  

ESSENTIAL DUTIES:

• Ensure the safety, comfort, and enjoyment of all guests. 
• Maintain staff scheduling.
• Implement activities schedule. 
• Ensure activities staff are performing at an elite level.
• Assists guests with registering for activities through Maestro and POS software. 
• Ensures guest satisfaction by meeting or exceeding expectations.  
• Make sure relevant paperwork is completed and turned in along with daily drop if any. 
• Foster positive working relationships and communication with all departments. 
• Assists in marina and event services as needed.  
• All other duties as assigned. 

EDUCATION and/or EXPERIENCE:

• Previous resort experience preferred.  
• Supervisory skills 
• CPR, First Aid, Target Sports, and Boating/Water Safety certification preferred 

Requirements

EXPECTATIONS:

The employee must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these functions. Ruttger’s further expects every employee to exhibit stellar guest service and a regular attendance record. 

REQUIREMENTS:

• Must be 18 years of age or older.
• Valid Driver’s License. 
• Stand; walk; sit; kneel; lift; push; pull; reach with arms and hands; move objects weighing up to forty (40) pounds. 

Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.