Ability to troubleshoot issues to minimize delays in meeting deadlines
Working knowledge of and ability to operate various information technology equipment; such as computers, printers, scanners and photocopiers
Working knowledge of and experience with basic computer programs (e.g. Word, Excel, and Outlook)
Working knowledge of or ability to learn specialized computer programs (e.g. iQIES) and other software applications utilized within the Division
Ability to maintain confidentiality of Division documents (e.g. surveys, complaint information, medical records)
Working knowledge of or ability to learn survey forms as relates to survey packets
Basic knowledge of agency program terminology and computer language
Working knowledge of secretarial/clerical procedures used in performing standardized office duties
Ability to prepare standardized correspondence and reports
Duties:
Enter data
Save final survey reports(survey report with approved plan of correction) with the appropriate naming conventions to the proper survey events in database
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