Admin Asst II

• Transcription, statistics and memos.


• Prepare billings and assemble work product for distribution.


• Answers and directs incoming phone calls.


• Greets visitors.


• Open, index and sort all mail (incoming and outgoing)


• Prepares SISDAT inputs.


• Photocopying, faxing and scanning functions as needed by the service center personnel.


• Assists and/or relieves other clerical personnel for vacation, sick leave or as deemed necessary.


• Assists in and/or performs general clerical/secretarial duties necessary to accomplish daily service center activities.


• Performs general filing duties.


• Assist as needed with the accounts payable and accounts receivable responsibilities within the specific service center operation. This may include calling, faxing, emailing and interacting with vendors and clients.


• Maintains inventory control system for supplies.


• Serves as a liaison between service center and corporate headquarters departments to provide direction for answering questions and solving problems.


• Provides secretarial assistance for service center; serves as back-up support to administrative personnel.


• Maintains vacation and sick leave records.


• Operates and maintains CPU, controllers and peripherals.


• Coordinates and directs problem determination to ensure system problems are properly analyzed, reported and resolved.


• Maintains system problem log.


• Assists local/remote service center and corporate headquarters personnel in obtaining system information.


• Reports system and equipment malfunctions.


• Assists in training of personnel.


• Transmits and backs-up remote site data.


• Keys, verifies, stores, processes and retrieves alpha and numeric data.


• Prints checks, special forms and reports.


• Collates and distributes reports.


• Schedules workflow.


• Maintains system/data security as deemed necessary by Information Technology personnel.


• Follows up on and helps maintain the status diary of the Vehicle Appraisers and Heavy Equipment Specialists.


• Upholds the Crawford Code of Business Conduct at all times.


• Participates in special projects or performs duties in other areas as requested.

• High school graduate or the equivalent combination of education and experience


• Previous clerical/secretarial experience is preferred; three to six months on-the-job training to learn the job.


• Ability to operate CPU and peripherals.


• Working knowledge of computer operations.


• Standard business machines.


• Good analytical ability and verbal communication skills


• Alphabetical and numerical filing ability.


• Accurate typing or keyboarding skills.


• Microsoft Office skills are preferred (word, excel, powerpoint)


• Ability to coordinate work flow of other clerical employees


• Must complete continuing education requirements as outlined by Crawford Educational Services.

#LI-JC3 #LI-Hybrid