Admin | Database Management

Title: Admin | Database Management

Client: Engineering & Manufacturing Company

Location: Edison, New Jersey

Type: Direct-Hire

Pay: $50,000-55,000 annual compensation

Summary:

Support and maintain all CSR aspects of business customer relationships coordinating operational changes, and updates.
Support business operations team accountable for performing the day-to-day inventory management of digital video, and physical assets.
Compile and review videos and upload into digital asset system, ensure accurate meta data listing, maintain business process updates via database.
Accountable for completing data analysis and accurate processing of all data entry business transactions.
Facilitate customer enrollment, billing, payment processing, and usage forecasting for departmental customer accounts.
Manage resolution of operational issues for key clients which may arise with existing and new market data listings.
Help clients with any issues due to system changes, problems, or changes of internal operating procedures.
Duties:

Adhere to team objectives that align to the corporate company objectives set by Operations & Management team.
Create test data templates for testing operations inventory management process to be more accurate and efficient.
Analyze data to determine exceptions and correct data transactions that fail to load into the billing system or other applications.
Follow protocols for preventing and handling data exceptions, and merchandise delays.
Manage all inbound and outbound electronic data transactions that flow through the internal data management platform.
Analyze digital asset collateral and video assets for program management review and ensure merchandise accuracy within database online application suite.
Requirements:

2+ years of CSR experience working in a corporate company or professional services organization.
Microsoft PowerPoint, Visio, Word, Excel - MS project management tool.
Knowledge of database management applications such as DAM.
Production skills and understand of the graphic process and color management is a plus.
Education:

Bachelors or Associates degree in Business is preferred.