Admin Dispatcher

Altom Transport is seeking a motivated and detail-oriented Admin/Dispatcher to join our Lufkin team. This position is a hybrid of administrative support and dispatch responsibilities, playing a key role in keeping our operations running smoothly. The ideal candidate is organized, communicative, and thrives in a fast-paced environment.

Key Responsibilities

• Dispatching & Coordination
• Assign drivers to loads and ensure efficient route planning.
• Monitor and track driver progress throughout the day.
• Communicate with drivers to provide instructions, updates, and support.
• Handle scheduling changes and resolve operational issues quickly.
• Administrative Support
• Process and maintain accurate trip, fuel, and expense records.
• Support HR and safety with driver paperwork and compliance tracking.
•  Answer phones, respond to emails, and assist customers with inquiries.
• Maintain filing systems and digital documentation for operations.
• Customer Service & Communication
• Act as a liaison between drivers, customers, and management.
• Provide timely updates on deliveries and address customer concerns.
• Support operations by keeping all stakeholders informed and aligned.

Previous dispatch, transportation, or logistics experience preferred.

• Strong organizational and multitasking abilities.
• Excellent communication and problem-solving skills.
• Proficient with Microsoft Office and basic dispatching systems.
• Ability to work independently and as part of a team in a dynamic environment.

• 401(K) with company match from Day 1 
• Blue Cross Blue Shield health insurance – medical, dental, vision, prescription 
• Paid vacation, holidays, and personal time 
• Optional life and disability insurance 
• Safety bonuses for clean roadside inspections and safe driving records 
• Paid training, PPE, and late-model, well-maintained trucks 
• Boot reimbursement program 
• Up to $2,400 company contribution to Health Savings Account (HSA)