Job Description - Administration

Entry Level Position



The core responsibilities will be:




  • Communication with other employees and customers

  • Data entry

  • Print, copy and file customers records as necessary

  • Meeting and exceeding the customers requests to ensure total customer satisfaction

  • Resolve customer billing issues

  • Placing and tracking service calls

  • MUST HAVE GOOD CUSTOMER SERVICE SKILLS



The ideal candidate will possess:




  • Solid computer proficiency 

  • Professional written and verbal communication skills

  • Experience with Word, Outlook, Excel and PowerPoint

  • Previous customer service experience







   

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