Administration and Risk Management Coordinator

Company : Gulf Management

Job Type : Full Time

Gmi, La

Number of Applicants

000+

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Job Description - Administration and Risk Management Coordinator

The Administration and Risk Management Coordinator is responsible for managing all aspects of workers’ compensation (WC) and property & casualty (P&C) claims for the organization. This role acts as a liaison between employees, supervisors, insurance carriers, medical providers, and internal stakeholders to ensure prompt reporting, effective resolution, and compliance with state and federal regulations. The Administration and Risk Management Coordinator will also manage the company training scheduling and documentation.

Key Responsibilities
Claims Management & Litigation Support

Manage claims and lawsuits including:
- Initial reporting to carriers.
- Communicating with adjusters and nurse case managers (NCMs)
- Communicating with employees and third-party claimants.
- Handling third-party claims not reported to insurance (under deductible and temporary attenuators).
- Gathering all required documents.
- Assisting with scheduling appraisals and repairs.
Communicate status updates with company management throughout the claims process.
Follow up on all claims no less than monthly.
Review monthly loss runs, update the HSI database with changes, and follow up with adjusters regarding unknown or high-dollar changes.
Prepare interrogatory responses and data production for legal claims.
Coordinate meetings with legal counsel regarding claims.
Participate in quarterly claims review calls with insurance carriers.
Schedule post-incident calls, meetings, and follow-up actions.

Workers’ Compensation Claims

Report all work-related injuries and illnesses to the workers’ compensation carrier within required timelines.
Serve as primary contact for injured employees, supervisors, and adjusters throughout the claim.
Ensure injured employees receive appropriate medical treatment using the company’s provider network when possible.
Provide medical providers with job descriptions and potential modified duty opportunities.
Coordinate fit-for-duty evaluations and return-to-work processes.
Issue and track Return-to-Work/Modified Duty forms and ensure supervisor acknowledgment.
Monitor employee compliance with restrictions and escalate issues when necessary.

Property & Casualty Claims

Manage Property & Casualty (P&C) renewal process.
Oversee Certificate of Insurance (COIs).
Manage claims related to general liability, auto, equipment, and property damage.
Promptly report claims to insurance carriers and gather required documentation (incident reports, photos, police reports, witness statements, etc.).
Serve as the liaison between field supervisors, Safety, and insurance carriers to facilitate claim resolution.
Track subrogation opportunities and assist with recovery of costs.
Support risk management by analyzing claim data and identifying trends.

Training Administration

Coordinate and schedule internal and external training sessions related to risk management, compliance, and safety.
Maintain a centralized training calendar and ensure timely communication of training events to relevant departments.
Track employee participation and completion of mandatory training programs.
Document training materials, attendance records, and feedback for continuous improvement.
Collaborate with HR and department heads to identify training needs and ensure alignment with organizational goals.
Prepare reports on training effectiveness and compliance for leadership review.

Compliance & Communication

Ensure compliance with OSHA, state WC laws, and P&C carrier requirements.
Partner with HR, Safety, and supervisors to assist in investigations.
Maintain accurate, confidential claim records and documentation.
Communicate frequently with employees, supervisors, insurance adjusters, and nurse case managers.
Provide claim metrics and reporting to leadership, identifying areas for cost control and prevention.
Ensure all licenses and filings are completed timely and accurately.

Qualifications

Education/Experience:
- High school diploma or GED required; Associate’s or Bachelor’s degree in Business, HR, Risk Management, or related field preferred.
- 3+ years of experience in claims management (workers’ comp and/or P&C) strongly preferred.
- Notary preferred.
Knowledge/Skills:
- Solid understanding of workers’ compensation and property/casualty insurance claims handling.
- Familiarity with OSHA recordkeeping, state WC laws, and general liability/auto/property insurance requirements.
- Strong communication, negotiation, and relationship management skills.
- Ability to maintain confidentiality and exercise sound judgment.
- Proficiency in Microsoft Office Suite and database systems.

Key Competencies

Detail-oriented with excellent organizational skills.
Strong analytical and problem-solving abilities.
Ability to work independently while managing multiple tasks.
Empathy and professionalism in employee and customer interactions.
Collaborative approach with HR, Safety, and Risk Management.

Physical Requirements

Prolonged periods working at a desk and computer.
Occasional travel to job sites, medical providers, or property locations for claims investigations.
Must be able to communicate clearly in person, by phone, and in writing.

Original job Administration and Risk Management Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Administration and Risk Management Coordinator

Job Description - Administration and Risk Management Coordinator

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