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We are looking for a highly organised and proactive Sales Administrator to support our day-to-day business operations. This is a key role within the team, working closely with the CEO and contributing to both administrative and sales functions. You will play a central role in keeping processes running smoothly, supporting internal teams, and ensuring a high level of service for our clients.
Duties and Responsibilities
Sales & Administrative Support
- Assist with preparing and managing client quotes
- Support sales processes and documentation
- Maintain accurate records and CRM updates
Procurement & Operations
- Source and purchase IT equipment and services
- Liaise with suppliers and manage orders
- Track procurement timelines and ensure timely delivery
Customer & Team Coordination
- Conduct customer follow-ups to ensure satisfaction and progress
- Coordinate internal team activities and keep tasks on track
- Support scheduling and team organisation
Reporting & Documentation
- Generate reports for management as required
- Maintain organised documentation and records
General Administration
- Provide broad administrative support across the business
- Help maintain a positive and organised work environment
Required Experience/Skills
Experience
- Previous experience working with a Managed Service Provider (MSP) or IT environment
- Proven experience in an administrative or sales support role
Systems & Tools
- Essential: Experience with ConnectWise
Soft Skills
- Strong verbal and written communication skills
- High attention to detail
- Ability to manage multiple tasks and work under pressure
- Strong organizational and time management skills
- Proactive and team-oriented mindset
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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