Administrative & Finance Assistant - Operations Coordinator

POSITION TITLE:  Operations & Logistics Coordinator

32 hours weekly (4 days) fulltime position with benefits. Hours of operation are 8am to 5pm Monday through Friday based at FTHRA headquarters in Johnson City.  An occasional evening for community outreach and half day paid training on a Saturday. 

Collaborative team environment, competitive hourly rate (DOE) with annual raises and excellent benefits including 14 paid holidays, annual paid-time-off, full health benefits (medical, dental, vision, life insurance, etc.) and TN state pension. 

Reports To:  Grants & Compliance Manager

Job Summary: This position includes operations, compliance, grant reporting, and general accounting functions of the Transportation Department as may be required by federal, state and local authorities.

Responsibilities:
The Operations & Logistics Coordinator is responsible for assisting the overall operations and administration of the Transportation Department including asset control, grant reporting, accounting and back-up call center duties including but not limited to:

1. Analyze business or financial data, and measure effectiveness of business strategies or practices.


2. Coordinate regulatory documentation activities which includes data entry. Develop training materials.


3. Collect data about customer needs. Gather customer or ridership information to determine customer needs.


4. Verification of operational data per funder requirements and reporting guidelines.


5. Takes and completes calls of customers and/or drivers when serving in the role of dispatcher or customer service representative.


6. Schedule or dispatch drivers or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.


7. Performs audits comparing data between systems and/or reports to ensure compliance.


8.  Abides by FTHRA Personnel Rules and Regulations as may be amended from time to time.
   

This list of duties and responsibilities is not all inclusive. Intern is responsible for other duties as assigned by management.

We offer excellent benefits for our full-time team members including: Competitive salary; Health, dental, vision, disability and life insurance; Generous Paid-Time-Off; 14 Paid Holidays; State Pension Plan (TCRS); Flexible Spending Account; Paid training & continuing education benefits; Opportunity for advancement; Flexible work schedule; and much more...

Experience and Education:
High school diploma / GED required; Associate or Bachelor degree preferred. Minimum 2 years' work experience of business theories and practices; Proficient in Microsoft Word, Outlook and Excel; Strong customer focus & proactive nature; Extreme attention to detail in all aspects of work product & self-directed; ex of computers and database systems. 

NOTICE. All applicants are drug screened upon being made a contingent offer of employment. All employees are subject to random drug screens. 

NOTICE This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

First Tennessee Human Resource Agency (FTHRA) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status or any other characteristic(s) protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities (EOE M/F/V/D/DFWP)

All applicants are drug screened upon being made a contingent offer of employment. All employees are subject to random drug screens.  Applications accepted at FTHRA.Org or at application kiosk located at FTHRA Corporate Office, 704 Rolling Hills Drive, J.C., TN 8:30 a.m. – 4:30 p.m., M-F, DEADLINE TO APPLY: Open Until Filled. "Equal Opportunity Employer.". M/F/V/D/DFWP

NOTE: We cannot accept resumes that are unaccompanied by a fully completed FTHRA application.

IMPORTANT NOTE: If you have difficulty submitting your application through our online system, please send an email detailing the issues you are having to so we can inform our provider and the problem can be quickly resolved. FTHRA Online Application Submission Issues Please do not submit your resume or application via email, it will not be accepted as a valid application.