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Administrative & Technical Support Specialist

Job Description - Administrative & Technical Support Specialist

KBH | Richland, Washington | Employment Type: Contract

About Us

KBH Industrial is a trusted resource for utilities and channel partners across the energy and industrial sectors, providing project management, project controls, senior consulting, and specialized technical support. Founded on the principle of people-first, honesty, collaboration and safety, KBH places skilled professionals in critical individual roles, working side by side with client teams to deliver deep expertise and dependable results.

Job Summary

  • Under minimal supervision, provides advanced administrative and technical support to the Finance Vice President and direct reports.
  • This role manages complex, confidential assignments; coordinates department activities; ensures timely completion of corrective action responsibilities; and supports departmental planning, budgeting, training, and reporting.
  • The position exercises independent judgment, resolves issues with limited guidance, and serves as a key member of the management support team by anticipating needs, improving processes, and enabling efficient departmental operations.

Principal Accountabilities

Leadership & Department Support

  • Serve as a primary administrative partner to the Finance leadership team, providing proactive, high-level support.
  • Exercise independent judgment in prioritizing tasks, resolving issues, and recommending improvements to management.
  • Participate as an active member of the management team and assume responsibility for complex assignments to relieve the direct reports of administrative burden.

Meetings, Coordination & Communications

  • Prepare meeting agendas, staff meeting materials, and daily briefing packages for the leadership team.
  • Attend department meetings (e.g., Staff, All Hands) to document decisions, actions, and follow-up items.
  • Compose, edit, and issue professional correspondence, reports, memoranda, and meeting minutes.
  • Interface with internal stakeholders, customers, and external partners to resolve inquiries and facilitate effective communication.

Corrective Action, Tracking & Reporting

  • Monitor AR/CR reports daily to ensure assignments are completed on schedule; provide reminders, updates, and closure support to staff.
  • Maintain departmental status reports to support decision making.
  • Analyze trends and identify areas needing attention or process improvement.

Budget, Procurement & Financial Administration

  • Support development, monitoring, and reconciliation of departmental budgets.
  • Serve as credit card program administrator: track, authorize, and reconcile purchases, including safety equipment, supplies, and subscriptions.
  • Manage procurement requests, contract requisitions, and change requests in collaboration with managers and supervisors.

Scheduling, Training & Qualifications Management

  • Coordinate calendars, meetings, training sessions, and personnel schedules for the Finance direct reports.
  • Ensure qualifications are current; schedule recurring and refresher training; maintain qualification assignments in required systems.
  • Enroll personnel in training systems and ensure compliance with mandatory requirements.

Travel & Logistics Support

  • Administer departmental travel following company policies; coordinate bookings and process expense reimbursements.
  • Facilitate site access, onboarding support, and SSIS in-processing for employees, contractors, and visitors.

Records, Documentation & Compliance

  • Maintain files and records according to records management standards.
  • Manage proprietary and sensitive documents in alignment with policy.
  • Support contract preparation and processing in Finance.

Continuous Improvement & Departmental Planning

  • Anticipate operational needs and collaborate with leadership to implement improvements in processes, communication, and coordination.
  • Obtain and act on feedback from internal customers and suppliers to enhance service quality and organizational performance.

Emergency Response & Outage Support

  • Serve on the Emergency Response Organization (ERO) as designated.
  • Support outage assignments and associated readiness activities.
  • Ensure safety meeting attendance and maintain required job-related training.

Skills and Experience

  • Error reduction and human performance improvement methods, and cost-effective work execution methodologies.
  • Managing complex projects, on-line work management, or refueling and forced outage related activities.
  • Advanced project management techniques at Commercial Nuclear Power Plants or similar facility.

Required Education and Experience:

  • Knowledge of Corrective Action Program and Action Tracking processes.
  • Knowledge of records management standards and proprietary document controls.
  • Experience preparing and processing contract requisitions or change requests.
  • Familiarity with managed service provider program documentation.
  • Strong analytical skills with the ability to research, interpret data, and recommend solutions.
  • Advanced organizational, communication, and problem-solving skills with the ability to multitask in a dynamic environment.

Required Education and Experience

  • High school diploma/GED and a minimum of five years of administrative or technical support experience.

Additional Information

  • U.S. Citizenship Required
  • Schedule: 4 days x 10 hours
  • Remote work: No
  • Per Diem: No
  • Expense Eligible: No
  • Being On Call required for role: No
  • Are Certificates Required for this Position? No
  • Badge Level: Blue Badge

The expected base salary for this position ranges from $28.40 to $45.38/hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained

Benefits

KBH offers a comprehensive benefits package, including medical, dental, and vision coverage, paid parental leave, a 401(k) program, and other employee perks to support your health, financial security, and work-life balance.

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