Administrative Assistant

Job Classification: Full Time, Non-Exempt

Overview of Position: FMD is a mid-size certified public accounting (CPA) firm in Birmingham, MI looking for an Administrative Assistant to join our growing organization. We are currently looking for a candidate who possesses the ability to multi-task, is organized, possesses a strong attention to detail and strong communication skills.

Responsibilities:

· Provide administrative support to our fast-paced CPA firm

· Process client deliverables such as tax returns and financial statements

· Process letters and email correspondence as requested by accounting staff

· Maintain electronic filing systems

· Filing and scanning of client information

· Coordinate and schedule meetings and appointments for firm

· Respond to and resolve administrative inquiries and requests for help

· Contact clients to obtain, verify, and update account information when necessary

· Database management including recording address changes and purging inactive records

· Ordering supplies from various vendors

· Performs other related duties, as assigned

Back up duties:

· Answers multi-line telephones in a professional and timely manner and provide excellent customer service to clients

· Cover front desk daily for lunch and breaks

· Welcome visitors and clients 

· Receive and process mail 

· Process payments via online banking 

Job Qualifications: 

· Minimum 2+ years’ experience in a professional office setting

· A college degree is not required, experience preferred

· Strong Proficiency in Microsoft Word, Excel, Outlook, Teams, Adobe products, and the ability to learn new software/technology

· Familiarity with CCH Axcess and SafeSend Suite is a plus, but not required

· Have strong verbal and written communication and customer service skills

· Ability to multi-task in a fast paced environment

· Attention to detail and accuracy in completing tasks

· Ability to maintain confidentiality and professionalism at all times

Work Schedule:

Monday through Friday 8:30 am to 5:00 pm. In March and April, additional overtime hours, including Saturdays, may be required around tax deadlines.