Administrative Assistant

Description

Position: Administrative Assistant – HR & Quality Control Support
Location: DFW Airport – Rental Car Center

Unica Enterprises is seeking a dependable and detail-oriented Administrative Assistant to support both HR and quality control functions at the DFW Airport Rental Car Center custodial contract. This position is essential to ensuring smooth day-to-day operations, effective workforce management, and compliance with both internal and customer service standards.

Key Responsibilities:
Human Resources & Administrative Support:

• Support full-cycle HR processes: hiring, onboarding, disciplinary actions, and terminations
• Maintain accurate employee records and ensure compliance with HR policies
• Assist with payroll and timekeeping, including reviewing and submitting timesheets
• Coordinate employee badging process and airport security documentation
• Organize and track employee training and certifications
• Provide administrative support to the Site Manager and Assistant Site Manager

Quality Control Duties:

• Assist Site Manager and Assistant Site Manager in conducting routine quality inspections throughout the facility
• Assist Site Manager and Assistant Site Manager in documenting deficiencies and work with supervisors to correct issues promptly
• Maintain inspection logs and assist with performance reporting
• Follow up on customer complaints and help ensure service levels are met
• Assist in preparing for audits or site evaluations

Requirements

• Minimum 3 years of experience in an administrative or HR role (custodial/facilities industry preferred)
• Familiarity with quality control practices in a service environment is a plus
• Strong organizational and recordkeeping skills
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and basic HR software
• Able to handle sensitive information with professionalism and confidentiality
• Must be flexible, dependable, and comfortable working in a fast-paced environment
• Bilingual English & Spanish preferred

Schedule & Compensation:

• Full-time: 40 hours/week
• $22.80/hour
• Monday–Friday schedule, with occasional flexibility based on operational needs

This is a key support position with the opportunity to make a direct impact on workforce performance, customer satisfaction, and contract compliance.