Administrative Assistant

Description

About National Rarities

National Rarities is a premier estate buying company headquartered in St. Louis, Missouri. We partner with jewelry stores across the country to host multi-buying events where customers bring in valuables – like fine jewelry and luxury goods – for expert evaluation and no-obligation offers. We’re a fast growing company with a passion for customer service, education, and professional development.

Job Overview

We’re seeking a proactive and organized Administrative Assistant to support our office operations and provide outstanding customer service. This role is responsible for managing incoming communications (calls, emails, and in-person visits), performing administrative tasks, and assisting multiple departments with general office needs.

Requirements

Responsibilities and Duties

• Answer 30–80 phone calls daily while providing friendly, professional customer service.
• Respond to customer inquiries via phone, email, or in-person, directing them to the appropriate team members.
• Act as a liaison between customers and our buyers/sellers.
• Ensure all customer and event data, reports, and planning documents are accurate and submitted on time.
• Perform general office duties to support various departments as needed.
• Maintain clean, organized office spaces across the facility.
• Monitor and replenish office supplies to ensure adequate stock.

Qualifications

• Availability to work onsite, Monday–Friday, 9:00 AM–5:00 PM.
• Ability to lift up to 30–40 lbs when needed.
• Proficiency in Google Workspace (Google Docs, Sheets, Gmail, etc.) and Microsoft Office.
• Confident, positive, and composed under pressure.
• Strong communication skills and sound judgment.
• Exceptional attention to detail.
• Ability to thrive in a laid-back, yet fast-paced environment.
• Self-starter mindset—able to identify needs, solve problems, and take initiative.
• Dedication to delivering high-quality service to both customers and team members

Benefits

• Comprehensive Health Coverage: Enjoy company contributions toward premiums for Medical, Dental, and Vision insurance.
• Dependents Covered: Company contributions towards Medical, Dental, Vision, and Voluntary Life Insurance to eligible dependents.
• 401(k) Retirement Plan: Benefit from a 401(k) plan with a generous company match.
• Paid Time Off: 15 PTO days available after just 60 days of employment.
• Annual Bonus: Receive a yearly bonus in addition to your salary. 
• Paid Holidays: Enjoy paid time off for recognized holidays.
• Professional Attire Reimbursement: A $250 clothing reimbursement available once per year towards professional attire.
• Phone Reimbursement: A $20 monthly phone reimbursement.
• Family Leave: Maternity and Bonding Leave to support your family needs.
• Life Insurance: Company-paid Life Insurance Policy for added security. 
• Long-Term Disability Coverage: Company-paid Long-Term Disability Insurance.
• Optional Coverage: Voluntary Short-Term Disability and Voluntary Additional Life Insurance options available.