Location: Green Bay, WI (Administrative Office, 1245 Main St, Green Bay WI 54302)
Job Type: Full-time
Schedule: Monday – Friday, 7:45 AM – 4:15 PM (start/end times may vary)
Pay: $19.00 per hour
Benefits: Health, dental, vision, life, short- and long-term disability insurances, retirement plan, holidays, PTO, EAP, wellness benefits
At OHP, we are passionate about changing the lives of our community’s children by ensuring they have access to high-quality oral health care. As we continue to grow and serve our community, we are seeking a Administrative Assistant to join our dedicated team.
Position Summary:
The School-Based Administrative Assistant supports the delivery of preventive dental care to students across multiple schools. This role involves coordinating patient information, managing appointment schedules, maintaining accurate records, and serving as a liaison between parents, schools, other dental offices and the dental team. The assistant ensures efficient operations both in-office and during on-site school visits while maintaining a high level of customer service and professionalism. If you’re customer-focused, detail-oriented, and passionate about helping children get the dental care they need, we’d love to meet you.
Key Responsibilities:
- Schedule, confirm, and manage student appointments for school-based and clinic dental services using Dentrix and scheduling guidelines.
- Deliver and collect health history and consent forms from schools; ensure timely and accurate entry into the electronic health record.
- Check Medicaid eligibility and update records accordingly.
- Organize and print route slips; prepare and balance provider schedules.
- Communicate with parents/guardians to confirm appointments, clarify missing information, and follow up on urgent dental needs.
- Maintain a recall system and manage reschedules or cancellations.
- Assist with insurance verification and billing tasks.
- Provide occasional front desk coverage, assist during school events, and support clinic scheduling as needed.
- Use tools such as Dentrix, ForwardHealth, Connecteam, NexHealth, and Microsoft Office suite.
Required Qualifications and Skills:
- High school diploma or GED; valid driver’s license and reliable transportation.
- Excellent communication, organization, and customer service skills.
- Bilingual (Spanish or Hmong) strongly preferred.
- Strong attention to detail, problem-solving ability, and flexibility in scheduling.
- Ability to work independently and collaboratively in a fast-paced, multitasking environment.
Work Environment and Physical Requirements:
- Admin Office-based; occasional travel required.
- Occasional early mornings, late evenings, or weekend work for school events.
- Able to lift and transport dental equipment and supplies occasionally.
Why Join Us?
- Make a difference in the lives of underserved children
- Work in a collaborative and mission-driven environment
- Enjoy a strong benefits package including health, dental, and retirement plans
Where we started:
In 2005, an alarming number of children were arriving in Green Bay area emergency rooms with dental pain and infections. A dedicated group of community volunteers with the Green Bay Rotary decided to do something about it and created an initiative in 2005 called Healthy Teeth, Healthy Kids, a mobile, in-school dental clinic. From this program, the Oral Health Partnership was created. In 2007, we became a 501(c)3 and opened our first clinic at the Howe Community Resource Center.
In addition to our School-Based and clinic services, in 2010 through a partnership with St. Vincent Hospital, we added hospital services. This allows us to provide dental treatment under general anesthesia for young children, highly anxious patients, and children and youth with special healthcare needs.
Where we are:
Today we are so excited to be giving children the care and tools they need to smile! We spearhead a true community effort with partnerships with multiple organizations and 7 school districts with over 40 schools to treat children with untreated dental needs throughout the county. Each year, our clinics and School-Based Programs perform over 100,000 procedures, serving over 10,000 children, with over 4,000 being seen in school. Through countless outreach efforts to daycares and other community organizations, we are continuing our efforts to reach all the children in Brown County that can benefit from our services. But we still have more work to do.
Where we’re going:
We will continue to grow and evolve until every child in Brown County has access to quality dental care. This includes expanding our clinics, visiting schools all over the county, and outreach to where we can treat our community's children. Every child deserves a healthy smile, and we are committed to making sure they can get one!
Mission
OHP exists to change the lives of our communities’ children through access to excellent oral health services and education.
Vision
OHP will be the provider of choice for underserved children to eliminate preventable oral disease and create a foundation of life-long oral health.
Values
These values will guide our decisions, actions, and words across all relationships, internal and external:
- Teamwork
- Clear Communication
- Continuous Quality Improvement
- Integrity
- Respect
- Patient (Child) Centered Excellence
- Community Focus
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