Administrative Assistant

At Frost, our Administrative Assistants, play a pivotal role in providing top-level support to our CPA practice. You'll be responsible for managing communication with both new and existing clients, while also handling important day-to-day administrative tasks, guaranteeing smooth operations.

Your Key Responsibilities:

• Responsible for overall document organization, including scanning and storage of client documents.


• Provide basic administrative support to the firm by managing inbound phone calls, sending and receiving deliveries, and sorting and delivering mail.


• Prepare labels, apply postage, and prepare packages to be sent by mail and FedEx Express.


• Ensure the office environment is organized and free of clutter and ensure the comfort of clients and employees by maintaining office and breakroom supplies.


• Establish positive rapport with clients to enhance client delivery support.


• Support and assist other team members and Frost locations with projects and backup as needed- including front desk.


• Maintain the highest degree of professionalism and client confidentiality.


• Optimize workflow, efficiency, resources, and client satisfaction. 

Qualifications:

• High School Diploma or equivalent.


• Basic understanding of Microsoft Office Suite (including Word, Outlook and Excel) and Adobe Acrobat.


• Excellent time management skills with a proven ability to meet deadlines.


• Ability to work on-site, required.


• Excellent communication and flexibility with a willingness to learn.


• Availability to work 40 hours a week.  During the busy season overtime will be mandatory.