Administrative Assistant

Priority Plumbing and Heating is growing and expanding throughout Colorado. Our office in Littleton is looking for the BEST-OF-THE-BEST in customer service and dispatch to help us to continue to grow. Service Titan CRM Software knowledge is required.

Primary responsibilities with this position include managing the relationships with our largest clients and managing their overall client satisfaction to the highest degree while ensuring profitability as well as invoicing and payment collection confirmation. This position requires taking a high volume of incoming calls. Additional duties will include answering phones, scheduling service calls, and dispatching on-call technicians for PLUMBING and HVAC with a major emphasis on follow up to existing clients. You will also be a huge part of delivering the customer service we strive for by being the first point of contact for many of our customers.

We pride ourselves on an enjoyable work environment. Everyone working together towards a common goal. Work-life balance is important to us. You'll actually meet our staff during the interview process so you see why everyone loves to come to work everyday! Growth opportunities are available.

Additional duties may include:

· Quality assurance calls from recent services

· Filing

· Technician support

· Responding to lead sources

· Follow up calls on recent estimates

· Additional responsibilities as assigned by Office Manager

What Priority Plumbing and Heating brings:

• Bonus opportunity
• Professional work environment
• Medical and Dental insurance after 60 days of employment
• Weekly paycheck
• 401K available after 90 days, with company match!
• Paid Time Off (accrued from start date)
• 6 paid holidays (above and beyond PTO)
• Regular company functions
• Opportunities for growth

What you bring:

• Experience in plumbing, HVAC or Service Titan
• Professional demeanor and appearance
• Good attitude and communication skill set
• We need you as a dependable team player and willing to go the extra mile