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Administrative Assistant

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Job Description - Administrative Assistant



Administrative Assistant

Location: Madison, WI
Position: Full-time (37.5hrs/week)
Schedule: Mon-Fri, 8:30AM-4:30PM, NO WEEKENDS!
Compensation: $22.00

Why Community Living Alliance?
Community Living Alliance (CLA) is a nonprofit, community-based organization providing services for older adults and persons with disabilities and chronic illnesses. We offer great autonomy, as well as personal and professional harmony. 
  • CLA has been rated among the top 20% of employers on indeed for our Indeed Work Wellbeing Score.
  • CLA was recognized as an inclusive employer in Dane County in 2024 and 2025!   

Position Summary:
The Administrative Assistant is responsible for providing daily support, communication, and other necessary administrative support for the Program Operations Department at Community Living Alliance. 

What We Offer:
  • Work-Life Balance: M-F, No weekends, Flex Time
  • Time Off: 10 Paid Holidays, Vacation, Sick time
  • Mileage Reimbursement: Any traveling done on behalf of CLA
  • Competitive Benefits Package: Health, Dental, Vision, Retirement Plans, Life Insurance, Pet Insurance, Tuition Assistance, Eligibility for Public Student Loan Forgiveness Program (PSLF), Flex Spending Account and AAA discount
  • Collaborative Team Environment: Work alongside dedicated professionals who value mentorship and teamwork
  • Leadership & Growth Opportunities: Continuous training and development opportunities. 
Primary Duties:
  • Maintain and update all program specific policies, procedure and communications materials for the program operations department.
  • Complete all prior medical authorization and renewal submissions.
  • Ensure compliance with funder regulations.
  • Maintain data entry for all clients, staff assignments, and provide reports when needed.
  • Maintain and ensure accuracy of department files including paper records, electronic folders, and electronic recordkeeping system.
  • Respond to request for department records and information.
  • Providing back-up support, as needed, to client enrollment, disenrollment, and intake processes. 
  • Provide primary back-up support for reception desk coverage.

Education/Experience and Requirements:
Required
  • Must be at least 18 years or older
  • Must be authorized to work in the United States
  • High School Diploma.
  • Five years experience providing administrative support in an office environment.
  • Valid driver's license, reliable transportation, and current auto insurance to serve clients throughout Dane County
  • Work in open and busy people-traffic environment near the front door of the building, etc.
  • Satisfactory Results of a Background Check.
Preferred
  • Associate Degree in administrative or related field.

CLA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. CLA proudly celebrates diversity, equity, and inclusivity!

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