Administrative Assistant

Overview

As an Administrative Assistant at Pacific Health Group, you will provide essential support to the Operations team, ensuring daily office activities run smoothly and efficiently. This includes managing communications, assisting staff and visitors, and maintaining accurate records and schedules. The role is fully on-site at the El Cajon office and is ideal for someone who is highly organized, detail-oriented, and motivated to contribute to a mission-driven organization committed to improving healthcare access.

Responsibilities

Administrative & Communication Support

• Answer and route incoming phone calls and emails promptly and professionally.
• Draft, edit, and format correspondence, memos, and meeting materials.
• Monitor shared inboxes and ensure timely responses.
• Serve as the first point of contact for staff, visitors, and vendors.
• Provide administrative assistance to the executive team and support leadership priorities.
• Greet and support members, prospects, and visitors during office visits.

Scheduling & Coordination

• Maintain staff calendars, meetings, and conference calls.
• Coordinate meeting logistics, including agendas, materials, and follow-ups.
• Assist with planning internal meetings and office events, including catering and communications.

Data, Records & Reporting

• Perform accurate data entry and update databases and tracking systems.
• Organize and maintain electronic files to ensure compliance and easy access.
• Prepare reports, spreadsheets, and presentations.
• Support department managers with ongoing tasks.

Office Operations & Financial Support

• Provide general office support (mail, supplies, vendor coordination).
• Assist with processing and tracking checks, invoices, and billing tasks.
• Facilitate communication between the El Cajon office and remote teams.

Confidentiality & Professionalism

• Handle sensitive and confidential information with discretion.
• Represent PHG positively and uphold company policies in all interactions.

Qualifications

Core Skills

• Strong written and verbal communication.
• Professionalism and discretion with confidential information.
• Excellent organizational and time management skills.
• Reliability and ability to work independently.

Technical Skills

• Proficiency in Google Workspace (Docs, Sheets, Drive, Calendar, Meet).
• Experience with Monday.com or similar project management platforms.

Experience

• 3+ years in administrative or office support roles.
• Proven ability to manage multiple priorities and meet deadlines.

Preferred

• Healthcare or nonprofit experience.
• Bilingual English/Spanish.

Culture & Values

We are looking for team members who embody PHG’s values:
Compassion • Accountability • Collaboration • Professionalism • Reliability

Benefits & Perks

• Competitive pay: $18.00–$24.00/hour
• Paid time off and 12 paid holidays per year (including your birthday)
• Health, dental, and vision insurance
• 401(k) with company match
• Paid volunteer hours each month to give back to the community
• Employee assistance programs and wellness resources
• Professional development and career growth opportunities

Office Location: Fully on-site at the El Cajon office.