Administrative Assistant

About the Company

Parkscapes Texas supports our local communities with turnkey services including guiding and facilitating park and playground designs, selecting products from the most extensive catalog of manufacturer partners in the market, and even managing park construction.

We are looking for a full-time Administrative Assistant to join our team. 

About the Role
As an Administrative Assistant, your primary role will be to provide support and assistance for day-to-day office and sales operations. We are looking for a self-driven problem solver with keen attention to detail and focus on customer satisfaction.  This is an in-person position located at our office in Houston, TX.

Responsibilities
The position includes, but may not be limited to, the following responsibilities and activities:

Office Administration:

• Assist with daily administrative duties such as filing paperwork, handling mail operations, ordering and restocking office supplies, and managing phone calls and voicemails; provide high quality internal and external client service.  

• Coordinate all cross-team and company meetings and events.  
• Assist with preparing for tradeshows, including managing orders and logistics and preparing sales catalogs and merchandise. 

• Manage the parts/warranty inbox and prioritize and track progress with detail in the CRM
• Communicate directly by phone and email with customers to understand specific needs and desired outcomes
• Research NPEI archives and communicate with internal teams to identify manufacturing years and available warranties. Collaborate with manufacturers to identify part numbers
• Prepare quotes for customers and sales orders for processing. Submit warranty request for replacement parts. 
• Track multiple bid sites and public forums to search for opportunities that align with our business operations (Dodge, BXWA, and others).
• Review and analyze RFP’s, RFQ’s and RFI’s.
• Administer and update the CRM (Salesforce), ensuring all records are accurate and can be tracked by priority and urgency.

• High School Diploma or equivalent.
• Ability to work with a sense of urgency in a dynamic, growing organization, with a willingness to learn and adapt to change.
• Proficiency in MS Office software applications.
• Salesforce or related CRM experience a plus.
• Excellent communication, interpersonal, and Customer service skills.
• Willingness to partner and solve problems cross-departmentally.

• 8:00a-5:00p, Monday - Friday plus overtime as needed
• This position works onsite at our Houston office.

• $20.00-$24.00 per hour

• Group health benefits
• Paid Sick Leave
• On-the-job training
• 401k with 4% employer matching
• Business casual work attire

All offers are contingent on the successful completion of pre-employment background checks. Relocation and sponsorship are not available.