Administrative Assistant

We are growing and looking to add an administrative assistant to our team!

Are you looking for a great entry- level role to start your career? As our marketing department administrative assistant, you will be exposed to various aspects of the insurance industry as well as opportunities to grow personally and professionally with our organization!

Who are we?

Following the destructive hurricane seasons of 2004 and 2005, a group of seasoned insurance professionals saw the lack of private companies devoting themselves to the Florida marketplace and wanted to provide a solution for Florida homeowners. Among this investment group is the Jerger family, who have been leaders in the Florida insurance industry since 1946. TJ Jerger MGA, LLC was formed in 2005 to manage a newly launched carrier specializing in the Florida manufactured home insurance market.

Why work with us?

We are a family-oriented organization committed to providing competitive compensation and benefit packages to our employees including:

• Medical, Dental, and Vision benefits starting day 1 of employment
• Multiple plans to choose from in order to fit your needs
• 401k plan participation available the 1st quarter after hire with 100% match of 3% and then 50% on the next 2%...fully vested
• Generous PTO and paid holiday schedule
• 1 day of paid volunteer time off per year
• Onsite workout facility
• Casual dress code (work appropriate)

What will you be doing?

This position is in an office setting and is not able to be remote. Some daily responsibilities include:

• Processes applications, agent contracting paperwork, licenses, forms and required information.
• Review for completeness and proactively ascertain missing documents.
• Enters data and issues credentials to new agency partners for access to rating system(s).
• Organize and update agency files per regulatory and industry requirements.
• Handles E&O Expirations monthly.
• Assist with servicing existing agency partners (light to average call volume).
• Provides support to Marketing Team both in-house and external.
• Communicates with co-workers, management, clients, vendors, and others in a courteous and professional manner.
• Maintains and updates various training and marketing materials.
• Participates in special projects as assigned.

What will the ideal candidate possess?

• High school diploma or greater
• Proficiency in relevant computer applications
• Excellent attention to detail and ability to multitask
• Superior listening, verbal and written communication skills
• Outstanding Customer Service skills.
• Detail-oriented and exceptionally organized collaborative partner.
• 4-40 Customer Service Representative Licensure preferred but not required.

Additional information:

Our offices are located at 7785 66th St. N, Pinellas Park FL 33781 in the Richard and Evelyn Jerger Building along with our sister companies: West Point Insurance Services, Storm King Claims, American Traditions Insurance Company and TJ Jerger MGA.

Typical office hours are Monday- Friday 8:30am-5:00 PM, but the position could have a flexible schedule based on personal needs such as attending classes.

Physical requirements:

This position is in an office environment and would require: 

• Must be able to remain in a stationary position for 50%- 75% of the time. 
• Must be able to speak and communicate clearly to other team members.
• The person in this role needs to occasionally move about inside the building to access office machinery and support team members
• Constantly operates a computer and other office machinery such as a copy machine, phone/headset, and key board.