Administrative Assistant

Focus: Marketing & Operational Support

QUALIFICATIONS

• Agree with the Crossroads Mission Avenue’s statement of faith and core values.


• Must possess a High school diploma or equivalent.


• Ability to maintain confidentiality of all Crossroads activities, guests, donors, and staff.


• Ability to work with diverse personalities and backgrounds.


• Possess strong organizational skills, be detail-oriented, and have the ability to multitask effectively. 


• Ability to follow specific directions to complete a task, and then work independently to complete the task.


• Ability to communicate effectively and record information accurately. Ability to communicate with donors, vendors, volunteers, staff, and guests in a Christ-like manner.


• Maintain a high standard of personal morality and accountability.


• Strong interpersonal skills, including the ability to diffuse conflict, maintain composure, and treat Crossroads’ employees, volunteers, and guests with respect at all times. 


• Have a compassionate heart for the homeless and be able to follow all rules and policies.


• Be teachable and willing to learn all aspects of the job.
  

DUTIES AND RESPONSIBILITIES

Accounts Receivable:

• Responsible for billing related to guest programs such as Probation, Parole, Drug Court, VLS, etc. Work with Case Managers weekly to determine which fees are due. Work with Probation/VLS officers for dates available for billing.


• Oversee reporting related to this billing.

Database Management & Reporting:

• Ensure information is adequate for grant requests, grant compliance, and reporting to agencies.

Donor Care:

• Donor database: enter donor information into database. Includes account set-up and maintenance of information changes, listing donors on appropriate lists for ensuing correspondence, assisting with database maintenance.


• Prepare and mail monthly tax receipts.


• Donor care: track and prepare appropriate thank-you notes and correspondence for donations, memorial gifts, gifts in kind, and any other correspondence as directed.

Misc.:

• Maintain accurate and up-to-date records in every area of responsibility.


• Maintain an efficient and orderly office, with weekly cleaning.


• Other duties as assigned.