Administrative Assistant

Responsibilities

• Answer incoming telephone calls, determine purpose of callers and forward to appropriate personnel or department.  Answer general inquiries.


• Welcome on-site visitors, determine nature of business and announce visitor to appropriate personnel.  If applicable, ensure AFL host adheres to the guidelines for foreign visitors.


• Maintain the visitor log and visitor badges


• Order, receive and maintain all office and kitchen supplies


• Organize and distribute incoming mail


•  Ensure office organization in order to maintain a professional office appearance


•  General data entry as needed


• Create and distribute daily reports to applicable individuals


• May review and edit product materials, or other documents


• Perform customer service audits to ensure accuracy and report findings


• Adhere to and promote the environmental, health & safety policies of AFL

 Qualifications

• High school diploma or GED


• 2+ years of previous work experience


• Customer service and data entry experience


• Excellent verbal  and written communication skills


• Proficient with MS Office, Oracle and Salesforce.com


• Effectively manage and prioritize multiple tasks or requests in a fast-paced environment.


• Accurate and prompt processing of tasks and transactions

Personal Qualities

• Attention to detail


• Picks up on new tasks quickly


• Possess excellent collaboration skills to ensure good working relationships within the business unit


• Strong problem solver; Ability to think outside the box and make suggestions for improvements with processes and procedures

 Working Conditions

• General office setting. Incumbent may be required to enter the production and/or shipping/receiving areas on occasion.

Base salary ranges from $25 - $35/Hour