Administrative Assistant

Why You’ll Love Working at Milestone

Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creativity, and making a real impact for our residents and staff.

Perks & Benefits

• Work schedule is Monday through Friday, 8:30am to 5pm.  With an occasional evening or weekend event- typically once per quarter.


• Pay is $23 per hour


• Medical, Dental, Vision (full-time employees)


• 401(k) with employer match


• Generous PTO


• Pet insurance


• Perks at Work


• Employee Assistance Program


• Voluntary benefits options

About the Role

The Administrative Assistant is a multi-skilled team member who supports residents and community operations across hospitality, business office, HR,  reception, and general resident assistance. This role ensures smooth daily operations while promoting positive interactions and enhancing resident and family satisfaction.

What You’ll Do

• Provide friendly, professional hospitality and customer service to residents and guests


• Provide administrative support to the Executive Director and Business Office Manager


• Schedule and coordinate meetings, appointments, and calendars


• Assist with maintaining organized filing systems for both digital and physical records


• Assist with data entry, record keeping and database management


• Assist with interviews, hiring practices, onboarding and compliance with training's required


• Support the Sales Team as needed with resident-related documentation and follow-up


• Assist with creating community fliers, advertising promotions, and social media management


• Maintain a safe environment, adhering to company safety standards and reporting unsafe actions


• Document care and follow company policies, including HIPAA, OSHA, and Bloodborne Pathogen guidelines


• Respond appropriately to life safety or emergency situations


• Foster teamwork and contribute positively to the community culture


• Perform other duties as assigned

What We’re Looking For

• High school diploma or college education; experience in hospitality or senior care preferred


• Experience with Microsoft Office (Word, Excel, Outlook, Power Point)


• Compassionate, with a genuine desire to work with older adults


• Strong communication and interpersonal skills


• Ability to multitask, prioritize, and work well in a team environment


• Flexibility to work shifts, including evenings, weekends, and holidays occasionally


• Ability to follow detailed instructions and maintain compliance with company policies


• Must be 18 years or older


• Must complete all state and company-required training, including background checks and pre-service requirements


• Meet health requirements, including TB clearance

Join Milestone
Be part of a team where every interaction makes a difference. As an Administrative Assistant, you’ll help create a welcoming, safe, and vibrant environment for residents and guests while growing your career in business operations.