Administrative Assistant

Company : Resource Property Management

Job Type : Full Time

Pinellas County, Fl

Number of Applicants

000+

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Job Description - Administrative Assistant

Core Values
Adhere to the core values of Resource Property Management: Honesty, integrity, respect, and courtesy are the cornerstones by which our company functions. We value all clients and strive to provide professional and efficient management services.

Essential Duties and Responsibilities:

Provide administrative support to Community Association Manager(s).
Respond to all voice mail messages and emails within 24 hours.
Transfer owner calls to A/R Specialist. (Or escalate to A/R Supervisor, if needed). Admins should NOT provide account balances or statements to anyone! Not to owners, realtors, or the board.
Assist, or route calls, from owners, board members, and contractors, to ensure customer satisfaction.
Report emergencies to the association manager or RPM Executive immediately.
Contact vendors for services/supplies as directed by Manager.
Track monthly office “charges” and supplies so clients are billed properly.
Process sales & lease applications in a timely manner.
Vantaca - includes, but is not limited to the following:

Maintain up to date contact, and other information, in the After-Hours section.
Prepare/send/track violation letters & architectural applications, in a timely manner, generally within 48 hours.
Input/track maintenance requests submitted by owners; include photos of the area(s) when applicable.
Upload/create Notices, Minutes and other documents as required.
Upload all Sales & Lease applications.
Documents, Insurance summaries, meeting minutes, budgets, etc.
Change Mailing Addresses, Phone Numbers, other contact information.
Print Mailing Labels for Mailings.
Print Owner Coupons as needed.

Assist manager with timely preparation & distribution of board meeting packets. .
Program gates or door entry systems and issue new fobs or keys as needed.
Maintain clubhouse/media room reservations and other property databases.
Process association mail outs timely. Send large mailouts to Corporate office.
Scan/email all invoices to the association’s Accounts Payable Rep. before the start of each scheduled Check Run.
File association records & purge files annually. Association records may NOT be destroyed without board approval.
Prepare and update a Hurricane/Emergency Preparedness manual for clients under Manager’s direction annually.
Special projects and or other miscellaneous duties that may arise.

Competencies:

Adaptability.
Attention to Detail.
Collaboration.
Written & Verbal Communication.
Conflict Resolution.
Customer Service.
Organization.
Proficiency with MS Office Suite, internal accounting, and management programs.
Problem solving.
Professionalism.
Time Management.

Original job Administrative Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Administrative Assistant

Job Description - Administrative Assistant

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