Administrative Assistant

AGENCY OVERVIEW

Centers For Family Development, Inc. (CFDI) is a private, non-profit comprehensive family counseling agency that was originally established in 1978 as Black Family Development, Inc. (BFDI) by the Detroit Chapter of the National Association of Black Social Workers (DNABSW). By establishing BFDI as a family counseling agency, DABSW sought to promote and provide quality community-aligned social work services in Detroit. Since that time, BFDI has grown to accommodate the increasing demand for a variety of specialized family-focused counseling and services in the community.

CFDI’s programming includes early childhood resources and literacy development, a 3-tiered juvenile justice service array, mental health prevention and treatment, substance use disorder prevention and treatment, R.E.A.L Brothers supportive resources, school-based intervention, and trauma-informed care. Most importantly, our staff are heroes who strive to match passion for service with equal parts best practice to partner with families to achieve their goals.

Our agency is seeking a strong Administrative Assistant to join our team.

The Administrative Assistant will be responsible for the establishment, implementation, and maintenance of CFDI’s  Program files, billing, and overall operations needed to ensure fluid operations and support to the team. Responsible for carrying out administrative and general office duties relative to the organization, in addition to quality control activities within various units in the organization. 

• Develops databases, spreadsheets, pivot charts, and database queries as needed to assist Program Director and Supervisor with monitoring mobile Outreach and Outpatient key performance indicators.
• Oversees the quality compliance pertaining to program documentation, reporting, filing, and consumer services
• Responsible for the immediate reporting and investigation of questionable activities and practices.
• Responsible for scheduling, coordinating, and monitoring periodic reviews of risk areas. 
• Accurately take dictation, transcribe, type, and distribute memorandums, letters, correspondence, meeting minutes, notices, proposals, reports, and various forms and documents as needed and within prescribed time frames as determined by Director.
• Answers incoming phone calls for the organization and provides information to callers.
• Attends other required agency meetings both internal and external and accurately takes official minutes.
• Prepares and mails copies of official minutes and other correspondence to designated individuals and organizations.
• Drafts correspondence and reports and completes within required time frames.

QUALIFICATIONS:

High School diploma: 3-4 years’ experience as a secretary; type 50-60 wpm; excellent spelling, grammar, and writing skills; computer literate, including knowledge of spreadsheets; good communication and interpersonal skills; ability to complete tasks expeditiously and accurately proficient in Microsoft Office Suite; ability to accurately write reports and complete on a timely basis; excellent organizational, time management, and writing skills.