Administrative Assistant

Care Dimensions has a truly meaningful purpose – to provide compassionate care to our patients who are faced with an advanced or end-of-life illness.  Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts.  At Care Dimensions, we invest in people who take pride in caring and supporting.  We support and strengthen our people with extensive training, teamwork and technology.  Our values are embedded in our work, each and every day:  Compassion, Excellence, Collaboration, Integrity, Responsiveness, Innovation.  As part of the Care Dimensions team, you’ll gain the support and inspiration for a career you’ll find meaningful every day.

Full Time  

Make a Difference Every Day — Join Our Compassionate Care Team

Do you thrive in a fast-paced environment where your organizational skills and attention to detail make a real difference in people's lives? Are you looking for more than “just a job” — something that gives you purpose?

We invite you to consider a meaningful role as Administrative Assistant – Physician Services, where your work supports physicians and providers who deliver hospice, palliative, and primary care to patients during some of the most critical times in their lives.

At Care Dimensions, our mission is rooted in compassion, dignity, and excellence. As part of our Physician Services team, you won’t just be handling tasks — you’ll be helping patients, families, and caregivers receive the care and support they need, when they need it most.

Reporting to the Coordinator of Physician Services performs a broad range of office functions to facilitate the smooth and efficient operation of Physician Services department.

What You’ll Do

As a key administrative team member, you'll:

• Be the behind-the-scenes backbone supporting our hospice, palliative, and primary care providers.


• Interact compassionately with patients, families, referral sources, and team members.


• Coordinate daily schedules for physicians and advanced practice clinicians to ensure timely care.


• Manage patient communications and appointment confirmations in our Electronic Medical Records (EMR) system.


• Ensure timely, accurate communication between field staff and office-based team members.


• Prepare reports, manage sensitive documents, and support departmental communications with professionalism and care.

What You will Bring:

•  High school diploma required, Associate’s degree preferred.


•  Minimum of one year of experience in a medical facility or medical office setting.


•  Demonstrated skill in managing communications and coordinating activities in a multi-disciplinary setting.  Excellent organizational skills, ability to work under pressure, manage competing priorities and meet deadlines.


•  Proficiency in MS Office/Excel/PowerPoint/Outlook and agency specific systems and databases required.


•  Proven customer service skills dealing with a health care service provider.


•  Ability to exercise independent judgment including the handling of highly confidential medical information.


•  Excellent interpersonal skills with the ability to function as a member of a team

#INDOTHER  

Benefits are offered to employees that are scheduled to work 20+ hours/week, which include a generous earned time (vacation days) program, tuition reimbursement, scholarship programs, student loan paydown program, two retirement plans, in addition to medical/dental/vision/life/disability insurance, and so much more!

Care Dimensions is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Applicants needing a reasonable accommodation during any part of the interview process may request one.