Administrative Assistant

At Accord, we believe in creating communities where all people feel included and empowered, regardless of the challenges they face. We are on a mission to help people live their greatest lives. We make it possible for people living with disabilities or mental health issues to achieve their personal or career goals and live life to the fullest. We'd like to think we have the best jobs in the world - keep reading to learn more about working here at Accord.

About the Role

This position is responsible for administrative support at the Accord's office. Duties will be administrative in nature and will include maintaining files, data entry, sorting and organizing and assisting with projects. In addition to administrative support, this position also serves as a receptionist for the headquarters office.

Job Location

• St. Paul, MN

Essential Responsibilities -

Administrative:

• Serve as a representative of the agency to the people we support, our community partners and external constituents.  Relate to the public in a pleasant and professional manner.
• Serve as a positive role model for employees and people we support.
• Provide administrative and clerical support to the Senior Cabinet and other leaders including processing of letters, memos and reports.  
• Greet and direct visitors, delivery personnel and Metro Mobility
• Receive and direct incoming phone calls; use Netsmart to find appropriate staff contact for calls from people we support.
• Sort and distribute mail, deliveries and emails.
• Process and post outbound mail and packages.
• Assist with the printing, stuffing, posting and mailing of mail projects
• Print/copy and distribute documents as needed. 
• Keep the main lobby area neat and organized.
• Provide administrative and clerical support to the Senior Cabinet and other leaders including processing of satisfaction surveys, new employee documentation and donation letters.
• Complete monthly supply inventory and submit it to the Operations Manager
• Check in/out temporary badges, maintaining documentation
• Restock supplies in first floor common areas
• Maintain call and visitor volume logs
• Participate in employee training and safety initiatives
• Perform other duties as required or assigned.
  

Payroll and Finance

• Daily review of FSS EVV clock-in/out on HHA Exchange dashboard.  Verifying and correcting visits as needed for FSS employees; including monitoring of FSS shared inbox.
• Assisting Payroll/Operations specialist with FSS payroll export and reconciliation on bi-weekly basis to gain additional knowledge and assume additional responsibilities.
• Processing incoming FMS IRS 2678 Form to Nav+ PS profile and tracker.     
• Assisting FMS Payroll Specialist with additional administrative duties as needed.

Education:

• High school diploma or GED preferred

Skills:

• This position requires a minimum of six months experience working in an office/clerical support position.
• Strong organization skills are required.
• Must maintain confidentiality in daily operations.

Competitive wage ($16-18/hourly) and benefit package with PTO, 9 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more.

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