Administrative Assistant

Job Title: Administrative Assistant
Location: Kissimmee Youth Academy
Department: Administration
Job Type: Full-Time
Pay: $19.00 / HR 

About Youth Opportunity & Kissimmee Youth Academy

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. Kissimmee Youth Academy in Kissimmee, Florida, is a secure Youth Academy providing trauma-informed residential care for males ages 14 to 18. The program focuses on mental health and substance abuse treatment, offering a structured environment that combines clinical therapy, education, and enrichment activities. Youth receive individualized treatment based on their needs, participating in individual, group, and family therapy, as well as life skills training, restorative justice practices, victim impact awareness, and pre-vocational preparation. Licensed professionals provide 24/7 care in small group living units, and a licensed dietitian oversees nutritional support to promote stabilization and successful reintegration into the community.

About the Role

The Administrative Assistant provides essential administrative and clerical support to ensure efficient day-to-day operations of the program and department. This position plays a vital role in maintaining organized systems, supporting staff, and ensuring smooth communication within the facility. The ideal candidate is detail-oriented, organized, and enjoys contributing to a mission-driven team environment that serves youth in care.

Benefits

• Medical, dental, and vision insurance


• 401(k) with up to 4% employer match with Immediate Vesting


• Paid time off (PTO) and holidays – earn 4 hours of PTO every pay period


• Free RX delivery on most medications


• Tuition reimbursement and professional development


• Robust Employee Assistance Program


• Supportive, mission-driven work environment

Key Responsibilities

• Provide administrative support to the department or team, including data tracking and record maintenance for administrative functions.

• Coordinate special projects, events, and assigned functions.

• Manage correspondence, phone calls, incoming and outgoing mail, and appointment calendars for administrators.

• Prepare and distribute general correspondence, reports, contracts, and memoranda.

• Handle department data entry, copying, record keeping, and file management.

• Provide computer support to staff and assist in completing computer-generated reports.

• Coordinate staffing support as needed and assist with scheduling.

• Order office supplies and maintain inventory for the department.

• Operate standard office equipment, including telephones, computers, printers, fax machines, photocopiers, and scanners.

• Prepare purchase orders and requisitions, including travel reimbursements, supply orders, and billing documentation.

Other Duties Include:

• Maintain a high standard of role model behavior for youth.

• Participate in training and professional development activities as required.

• Report any acts, incidents, or conditions that may indicate inappropriate youth-to-youth or staff-to-youth relationships.

• Report all use of physical force and unusual incidents in accordance with policy.

• Perform other duties as assigned or needed.

Qualifications

Education:
High school diploma or equivalent required.

Experience:
Minimum of two years of general office experience preferred.

Skills:

• Strong customer service and multitasking abilities in a busy office setting.

• Excellent organizational skills with attention to detail.

• Proficient verbal and written communication skills.

• Ability to interpret, adapt, and apply organizational guidelines and procedures.

• Capable of working independently and meeting deadlines.

• Proficient in Microsoft Office Suite (Word, Excel) and adaptable to learning new software systems.

Other Requirements:

• Must maintain a valid state driver’s license.

• Must meet state criminal background check and pre-employment screening requirements.

Physical Demands

• Ability to sit at a desk for long periods and perform extended data entry.

• Must be free of communicable diseases as defined by the state.

• Must pass evaluation of physical techniques and certification exams.

Apply Today

If you are an organized, detail-oriented professional looking to make a difference in a youth-centered environment, we invite you to apply today!

Equal Opportunity Employer:
Youth Opportunity Investments is an equal opportunity employer.