Administrative Assistant

Administrative Coordinator

Location: Precision Scale & Controls/ St. Louis, MO

Employment Type: Full-Time, on-site

About the Company

Precision Scale is a leading provider of industrial weighing solutions, scale sales, service,

calibration, and support for customers across a variety of industries. We are committed to

delivering exceptional customer service, operational excellence, and reliable

measurement solutions.

Position Summary

Precision Scale is seeking a highly organized and detail-oriented Administrative Coordinator

to support daily office operations and ensure efficient business processes. This individual

will serve as a key point of contact for customers, vendors, and internal team members

while providing administrative support across multiple departments.

The ideal candidate is professional, customer-focused, proactive, and capable of

managing multiple priorities in a fast-paced environment.

Key Responsibilities

• Answer and direct incoming phone calls, emails, and customer inquiries in a

professional manner.

• Greet visitors and provide exceptional customer service.

• Manage calendars, schedule appointments, meetings, and service calls.

• Prepare, process, and maintain customer orders, invoices, purchase orders, and

other business documents.

• Coordinate office communications, mail distribution, and shipping/receiving

activities.

• Maintain accurate records, databases, filing systems, and customer information.

• Assist with data entry, report generation, and document preparation.• Support accounting functions including invoice processing, expense tracking, and

accounts receivable/payable activities.

• Coordinate with technicians, sales representatives, and operations staff to ensure

timely customer service and project completion.

• Order and maintain office supplies and equipment.

• Assist with special projects and other administrative duties as assigned.

Qualifications

Required:

• High school diploma or equivalent required; Associate degree preferred.

• 2+ years of administrative, office support, or customer service experience.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

• Strong written and verbal communication skills.

• Excellent organizational skills with exceptional attention to detail.

• Ability to prioritize tasks, manage deadlines, and multitask effectively.

• Professional demeanor and strong interpersonal skills.

Preferred:

• Experience in a service, industrial, manufacturing, or distribution environment.

• Familiarity with ERP, CRM, or accounting software.

• Experience supporting field service or technical teams.

Knowledge, Skills & Abilities

• Strong customer service orientation.

• Ability to maintain confidentiality and handle sensitive information.

• Self-motivated with the ability to work independently and collaboratively.

• Strong problem-solving and critical-thinking abilities.

• Ability to lift up to 40 lbs.