Administrative Assistant (Automotive)

Franklin Ford is seeking a dedicated Administrative Assistant to join our team in Franklin, MA. This role supports our automotive operations by managing day-to-day office tasks, ensuring smooth communication, and assisting with various administrative duties to contribute to the overall efficiency of the dealership.

Responsibilities

• Manage incoming calls, emails, and correspondence efficiently.


• General office support involving filing and data entry.


• Organize and maintain physical and electronic files related to automotive operations.


• Support the sales and service teams by coordinating paperwork and customer records.


• Answer inbound phone calls and direct calls to the appropriate department


• File vehicle, parts and service records as needed.


• Prepare reports and documentation as needed for management review.


• Maintain office supplies and liaise with vendors and suppliers.


• Perform other administrative duties to help the dealership run smoothly.

Requirements

• High school diploma or equivalent; additional qualifications are a plus.


• Strong organizational and multitasking skills.


• Excellent written and verbal communication abilities.


• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).


• Ability to work independently and as part of a team.


• Previous experience in an administrative role, preferably within the automotive industry, is beneficial.


• Attention to detail and a proactive attitude.

Benefits

• Weekly pay ranging from $15.00 to $20.00 per hour


• Opportunity to work in a fast-paced automotive environment.


• Gain valuable experience supporting a reputable dealership.


• Positive and collaborative workplace culture.

About the Company

Franklin Ford is a well-established automotive dealership located in Franklin, MA. We pride ourselves on delivering excellent customer service and quality vehicles to our community. Our team is committed to creating a supportive and professional environment for both employees and customers alike.