Administrative Assistant - Family Care

Schedule: Full Time Weekdays – Family Care

Location: Wythe Physician Practices 

Hourly Range: $14.41-$17.79

Your experience matters

Wythe County Community Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Administrative Assistant joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our Team

Our clinic is made up of a collaborative team of providers and healthcare professionals committed to delivering excellent patient care. We support one another in a fast-paced environment while maintaining a strong focus on quality, efficiency, and patient satisfaction.

How you’ll contribute

An Administrative Assistant who excels in this role: 

• Provides administrative support to clinic operations, including scheduling and patient flow.
• Greets, screens, and directs visitors and calls; manages switchboard communications.
• Maintains files, office equipment, and supplies; performs basic housekeeping tasks.
• Prepares and updates daily schedules and superbills.
• Registers patients, inputs data into EMR, and verifies prior visit history.
• Captures charges using CPT, ICD-10, and HCPCS codes; follows revenue cycle best practices.
• Addresses billing errors as directed by billing staff.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

· Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.

· Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

· Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

· Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

· Professional Development: Ongoing learning and career advancement opportunities.

What we’re looking for -  Applicants should have a High school diploma or equivalent (may be substituted by three years of directly related experience). 

· Knowledge of physiology, anatomy, neurology and medical terminology preferred.

· Significant working knowledge of computers, telephones, copier and fax machines.

· Experience with electronic medical records is strongly preferred

More about Wythe County Community Hospital

WCCH is a 100-bed acute care hospital that has been offering exceptional care to the Wythe County community for over 53 years. We are proud to be recognized by Joint Commissions Gold Seal of Approval, Leapfrog Safety Grade A and a National Quality Leader by LifePoint Health.

EEOC Statement

Wythe County Community Hospital is an Equal Opportunity Employer. WCCH is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.