Administrative Assistant for CDS Services

Administrative Assistant – CDS Services

Location: Springfield, MO
Hiring Immediately | Full-Time | Great Culture & Growth Opportunity

Do you have a heart for helping others, a passion for organization, and a talent for working with data? If you thrive in a detail-driven role and want to make a meaningful difference in the lives of individuals receiving in-home care, we invite you to join Phoenix Home Care & Hospice as an Administrative Assistant supporting our Consumer Directed Services (CDS) team.

We’re more than just a workplace — we’re a family that celebrates innovation, supports growth, and values every team member. Come soar with Phoenix and be a part of something bigger.

Why Phoenix?

• Health Benefits: Medical, Dental, Vision
• Spousal & Family Insurance Options
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Continuing Education Opportunities
• Employee Recognition Programs
• Supportive, positive work culture
• Immediate openings available

What You'll Do:

• Manage and update records, spreadsheets, and databases for CDS services
• Work across multiple portals to collect, organize, and share client information and service authorizations
• Accurately document services provided in accordance with policies and procedures
• Track compliance and maintain authorization records
• Perform weekly data entry and document cataloging
• Communicate clearly with clients and staff to ensure service accuracy
• Support the CDS Manager and Executive Director with administrative tasks and special projects

What We're Looking For:

• Minimum age: 18
• High school diploma or equivalent required
• Prior office experience required; supervisory experience a plus
• Proficiency in Microsoft Office 365 (Excel, Word, Outlook)
• Experience with cloud-based data systems strongly preferred
• Highly organized, self-motivated, and able to manage tasks independently
• Strong communication and customer service skills
• Able to adapt quickly in a fast-paced and evolving work environment

Our Mission:

At Phoenix Home Care & Hospice, we provide New Beginnings and meaningful opportunities to our caregivers and clinicians while delivering home care services built on innovation, skill, and Christ-like values of compassion, honesty, and patience.

We’re taking the journey with you — creating a New Beginning.
Choose Phoenix. Apply today!