Administrative Assistant - Home Health

Now Hiring: Administrative Assistant - Home Health  

Office Location: Ormond Beach, FL 32174 (Hybrid Role)

Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most –at home.

Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for an Administrative Assistant to join our award-winning team.

Key Responsibilities

• Plan of Care (POC) Management - Verify and maintain accurate care plans and ensure visits are scheduled per protocol.


• Reporting & Documentation - Generate TIC and productivity reports, review daily visit plans and late notes, track recertifications, prepare ALF census and POC reports, and initiate hospital readmission analyses.


• Resumption of Care (ROC) - Monitor and ensure timely completion of ROCs; schedule follow-up and therapy visits as needed.


• PRN Staff Management - Confirm weekly PRN availability and communicate schedule updates. 


• On-Call Scheduling - Maintain and distribute the on-call schedule; verify accuracy prior to rotation.


• Orientation & Preceptorship - Coordinate new hire orientation and preceptor assignments; collaborate with CM and Administrator.


• Timecard Oversight - Record and update miscellaneous hours daily.


• Staff Meetings - Manage annual meeting calendar, prepare agendas/minutes, track follow-ups, and coordinate refreshments.


• Supplies & Inventory - Order trunk supplies for new hires, monitor office supply usage, and manage reorders to ensure efficiency. 

Skills Required

• High school diploma or equivalent (associate’s degree preferred).


• Proven experience in administrative or office coordination roles, ideally within healthcare or home health.


• Proficiency in Microsoft Office (Excel, Word, Outlook) and willingness to learn industry-specific software.


• Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.


• Excellent verbal and written communication skills.


• Ability to work collaboratively with clinical and non-clinical teams.

Why Choose Pinnacle?

• Growth & Stability: Over two decades as Florida’s largest independent home health agency.


• Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.


• Recognized Excellence: Ranked as a USA Today Top Workplace.


• Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.

Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.

Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day. Apply now!