Administrative Assistant Information Technology Services (STF3226)

RESPONSIBILITIES:

Essential Functions—

• Provide comprehensive administrative, clerical, and office support to the IT Services staff, including but not limited to answering phones, taking messages, word processing, directing customer inquiries, scheduling appointments, data entry, processing purchase requisitions, copying, and maintaining electronic and physical files, organizing, etc.


• Must be highly organized, detail-oriented, and able to multitask effectively.


• Must be capable of working independently and making decisions as needed.


• Demonstrate proficiency in various writing styles and written communication skills, including spelling, punctuation, sentence structure, and grammar.


• Provide high-quality customer service and support to students, staff, and other customers while maintaining strict confidentiality at all times.


• Work cooperatively with and under the direction of the Executive Director of ITS.


• Arrive on time, attend work regularly, and successfully complete the responsibilities of the position.


• Comply with HutchCC policies, procedures, and practices.


• Perform other duties and responsibilities as assigned by the Executive Director of ITS.

QUALIFICATIONS (Essential):

•  High school diploma or equivalent required. Associates degree or higher preferred.


• Strong professional telephone and interpersonal communication skills required.


• Proficiency in personal computer skills including, but not limited to, keyboarding, the Windows operating system, Microsoft Office applications (Word, Excel, Power Point, etc.), and Adobe.


• Ability to provide excellent communication (verbal and written), strong organizational skills, and attention to detail.


• Ability to establish and maintain professional relationships with students, faculty, staff, and other customers.


• Ability to work effectively and professionally with many people, while practicing good customer service and maintaining appropriate customer privacy in a student-centered environment.


• Ability to work independently and efficiently with accuracy while meeting the deadlines and demands of a multiple-objective environment.


• Must be a neat, dependable, and highly organized person who possesses the ability to work amiably and professionally with many people.


• Physical requirements: Excellent verbal, written, and listening skills; stand or sit in front of a computer for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer, and to operate additional office equipment; see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; use appropriate judgment and to apply tact and courtesy in difficult situations; understand words and respond effectively and appropriately; attentive to detail, accurately follow written and verbal instructions, work independently; The position may require some lifting up to 25 pounds. Sedentary to medium/Indoor work environment with a substantial amount of keyboarding required


• Mental requirements include the ability to learn and comprehend basic instructions about the position.


• Physical and mental qualifications must be performed with or without a reasonable accommodation.


• The qualifications listed are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties.

HOURLY WAGE and STATUS:

The hourly rate of pay is commensurate with qualifications as determined by HutchCC administration. This full-time support staff position is 12 months annual, benefit eligible, at-will, and non-exempt.