We are hiring an enthusiastic Administrative Assistant to join our growing team at Crucial Link Group in Brunswick, OH.
Growing your career as a Full-Time Administrative Assistant is an outstanding opportunity to develop key skills.
If you are strong in critical thinking, attention to detail and have the right aptitude for the job, then apply for the position of Administrative Assistant at Crucial Link Group today!
Crucial Link is hiring for an
Administrative Assistant – FULLY REMOTE – WORK FROM HOME!
Company is based out of Brunswick, OH
Monday – Friday 8:00am – 5:00pm
$16-18/hr, depending on experience
Computer supplied by the company, must have internet access.
This is a temp-to-hire position. The company has every intention of hiring the right person onto their team.
Primary support for activities pertaining to client satisfaction and serve as key contact for select accounts.
Essential Duties and Responsibilities:
- Log and track all client requests.
- Distribute client updates, requests, and any necessary info to appropriate staff.
- Manage monthly reports, as needed.
- Work closely with account manager.
- Work closely with management, IT, FSE/DC and CFM staff to meet client expectations.
- Monitor quality and accuracy of all outgoing printed material for client (forms, labels, envelopes, reports, and correspondence).
- Keep management abreast of relevant client issues and concerns.
- Maintain inventory levels and reordering procedures of the client.
- Follow-up interdepartmentally to ensure client requests are processed in a timely manner.
- Coordinate mailings and special projects.
- Work with RC supervisors to train and update CRRs regarding clients’ products and programs.
- Assist, when necessary, with training, coordination, and development of materials.
- Continually document and update procedures and daily processes as necessary.
- Recommend corrective services to adjust customer complaints.
- Answer inbound phone lines related to clients and supply requested information in a timely manner.
- In account manager’s absence field questions, problems, and requests.
- Serve as back-up in call center as needed.
Skills Required:
- Exceptional customer service, interpersonal and communication skills
- Strong Excel and Word background
- Strong organizational skills
- Able to work well independently.
- Experienced in office protocol.
- Professional appearance
- Self-motivated
Benefits of working as a Administrative Assistant in Brunswick, OH:
● Excellent Benefits Package
● Room for Advancement
● Attractive packageCompetitive Pay
Salary :
No CV Required
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