Administrative Assistant - Quality Assurance, Compliance & Business Management

• Acts as a point of contact for external certification bodies and plays a vital role in facilitating audits and fulfilling compliance requirements.
  
• Encourages and provides support for cross -departmental collaboration by acting as the main point of contact for guidance on quality standards and compliance to ensure all teams are aligned with the organization's quality objectives.
  
• Analyse, document and create action plans to mitigate risks through the collaboration with departmental leaders to continuously identify gaps and maintain quality standards.
  
• Develops and maintains robust documentation and records management systems, covering formatting standards, review cycles, version control, distribution protocols, and the upkeep of quality control records.
  
• Partners with the Training and Development Department to raise staff awareness and understanding of new quality initiatives, system modifications, and continuous improvement measures.
  
• Conducts quality evaluations and analyzes customer feedback to ensure service and product standards meet internal and client expectations.
  
• Investigates and recommends certifications beyond traditional ISO standards to support the company’s quality management strategy and broader business goals.
  
• Acts as the primary liaison with external certification bodies, coordinating all activities related to surveillance and recertification audits.
  
• Assist in the development, implementation, and monitoring of compliance programs that align with MLC and ISO standards and local regulations.
  
• Any other duties assigned
  

Requirements

• Minimum of a bachelor’s degree in Business Management/ Administration or any other related fields.
  
• Minimum of three (3) years’ experience in quality assurance/control, in an established ISO Certified Organization.
  
• Ability to demonstrate analytical, strong communication and reasoning skills.
  
• Knowledge of general quality management systems, MLC and ISO.
  
  

• Compliance Monitoring and Implementation: Ability to design and monitor compliance programs in line with legal and regulatory requirements.
  
• Document Preparation and Reporting: Proficient in preparing detailed, accurate reports and documentation for management and regulatory authorities.
  
• Analytical Skills: Strong analytical skills to identify potential compliance risks, interpret regulations, and recommend corrective actions.
  
• Risk Management: Understanding of how to identify and mitigate risks related to compliance processes.
  Skills& abilities
• Attention to Detail: Ability to maintain high levels of accuracy and precision when managing compliance records.
  
• Communication Skills: Strong verbal and written communication skills to interact with internal stakeholders, expatriate employees, local authorities, and regulatory Bodies.
  
• Confidentiality: Able to maintain the confidentiality of sensitive employee and company data, ensuring compliance with privacy laws.
  

Benefits

12 Days Annual Leave 

Health and Life Insurance 

Competitive Salary