Administrative Assistant / Receptionist / Social Media Assistant

Administrative Support

• Maintain calendars, schedule appointments, coordinate meetings, and send client reminders.


• Prepare correspondence, update records, and organize digital and paper files.


• Maintain digital client files, databases, and filing systems.


• Perform data entry and assist with reports and other routine paperwork.


• Monitor office and kitchen supplies and coordinate orders as needed.


• Maintain common area equipment such as copiers.


• Handle confidential information with care and discretion.


• Provide general administrative support to management and staff.

Reception and Customer Service

• Greet visitors and clients warmly and professionally.


• Answer, screen, and direct phone calls, take accurate messages, and respond to general inquiries.


• Manage incoming and outgoing mail, packages, and deliveries.


• Maintain a welcoming, organized reception area.


• Help clients schedule appointments and connect with the appropriate team member.

Social Media Support

• Assist with planning, creating, and scheduling content across company social media accounts.


• Draft captions and create basic graphics, photos, and short videos consistent with the company’s brand.


• Capture photos, behind the scenes moments, or short form videos.


• Maintain a content calendar and gather updates from team members.


• Engage with online audiences by monitoring comments and messages, responding using approved guidelines, and referring questions as needed.


• Suggest content ideas that highlight company services, team activities, and events following current social trends.


• Obtain approval before publishing content.

Qualifications

• High school diploma or equivalent; relevant additional education is a plus.


• Previous experience in administration, reception, or customer service preferred.


• Active familiarity with social media platforms and basic content creation.


• Proficiency with Microsoft Office.


• Strong attention to detail and organizational skills.


• Excellent verbal, written, and interpersonal skills for both in-person hospitality and digital tone consistency.


• Professional, approachable manner and sound judgment.


• Ability to work independently and collaborate with a team.


• Experience with Canva, scheduling tools, or basic video and photo editing is a plus.