Administrative Assistant (Remote)

Cranial Technologies is the only company in the world completely dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses.  

Cranial Technologies, located in Tempe, AZ manufactures the DOC Band®, a cranial orthotic product that is custom-made to each baby’s head. The DOC Band® is the first FDA approved head band to correct cranial asymmetry. 

We have an exciting opportunity for a bright and driven Administrative Assistant in our Medical Billing & Insurance department.  If you thrive in a fast-paced environment and excel at providing excellent customer service, this position is for you!  

The ideal Administrative Assistant is someone who enjoys working in a dynamic, ever-evolving environment, loves to learn new things, and enjoys collaborating with families and team members to provide the best possible treatment outcomes for the infants we treat. This is an excellent opportunity for someone who is organized, personable, and is interested in growing with our Cranial Technologies team!  

Responsibilities:  

• Daily texting management – reminder parents of appointments


• Handling incoming faxes


• Entering referrals and following up with Dr. Offices as needed


• Compiling reports 

Requirements: 

• High School Diploma


• Minimum 1 year of administrative experience in a professional office setting


• Tech savvy individual with proven software proficiency


• Warm, empathetic, and professional in communication style over the phone and with team members


• Ability to learn new things quickly and apply them in a fast paced, ever-evolving environment


• Strong organizational skills 

Benefits Package for Cranial Technologies: 

• Medical and Dental Insurance


• 401k Retirement Plan 


• 3.5 Weeks Paid Time Off plus 7 company-paid Holidays


• Life Insurance


• Short/Long Term Disability Insurance


• The pay range for this position is $16 - $17 per hour. Pay is dependent on the applicants relevant experience.


• $1,000 Sign-On Bonus 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. Please keep an eye on your spam and junk mail. Please no phone calls regarding the position. 

If you are unable to submit your application, please email the recruiting department at [email protected] for assistance.