Administrative Assistant, Senior

SUMMARY: Performs a wide variety of administrative and technical support functions of a responsible nature in relieving a 
Program Manager, Department Director, Division Head, or Elected Official of technical, organizational, and administrative 
duties; performs special assignments and resolves operational issues, using knowledge of the operations and policies of 
Teton County and the assigned department.

PRIMARY DUTIES AND RESPONSIBILITIES:
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description is subject to change at any time by the employer.

Essential duties and responsibilities may include, but are not limited to, the following:
• Assists work group with County administrative support functions, technical procedures, and program administration, 
   explains rules, policies, and procedures; works independently, and makes appropriate decisions based on 
   experience.
• Exercises initiative in performing technical assignments and resolving problems; develops and creates technical and 
   operational documents and reports; applies judgment and knowledge of the operations of the work group to resolve 
   problems and make work process decisions; refers matters requiring policy interpretation to supervisor for resolution.
• Manages special projects and programmatic assignments, covering a wide variety of subjects requiring knowledge of 
   the procedures and policies of the assigned Department; creates, reviews, edits, and processes memoranda, 
   technical documents, and other communications.
• Provides experienced customer service, information, and assistance to visitors, staff, and others having business with 
   the County; assists customers with requests, applications, government forms, and other documents.
• Maintains department files and library; collects and compiles statistical data; develops and creates administrative, 
   technical, and statistical reports; updates manual and computer records and tracking systems.
• May verify accuracy of employee time records and submit payroll data for processing.
• Supports the relationship between the Teton County staff and the general public by demonstrating courteous and 
   cooperative behavior when interacting with visitors and County staff; maintains confidentiality of work-related issues 
   and County information; performs other duties as required or assigned.

MINIMUM QUALIFICATIONS:
Education and Experience:
• High School diploma or GED equivalent
• Associate’s Degree is desirable.
• 1-3 years of clerical, technical, administrative support, and computer experience; OR equivalent combination of 
   education, training, and experience.

Required Licenses and Certifications:
• May be required to possess or ability to obtain a valid Wyoming/Idaho Driver’s License and maintain an acceptable 
   driving record.
• Specific technical training and certification may be required for some incumbents.

Required Knowledge of:
• County organization, operations, policies, and procedures.
• Applicable policies, procedures, and regulations covering specific areas of assignment.
• Federal and state laws, and local ordinances covering specific areas of assignment.
• County administration policies, including accounting, budgeting, payroll, and personnel rules.
• English usage, spelling, vocabulary, grammar, proofreading, and punctuation.
• Principles of record keeping, case management, records retention, and confidential records management.
• Specialized County and state agency technical forms and software applications.
• Customer service principles, protocols, and methods.
• Business computers, standard MS Office software applications, and specialized software applications.
• Basic internet technologies.

Required Skills in:
• Working independently, maintaining composure and confidentiality, and working effectively in a high-pressure 
environment with changing priorities.
• Understanding and applying relevant rules, ordinances, codes, regulations, policies, procedures, administrative orders, 
and other governing regulations.
• Interpreting and explaining policies and procedures of assigned department.
• Using initiative and independent judgment within established procedural guidelines.
• Researching, compiling, and reviewing data for special projects, and preparing narrative and statistical reports.
• Meeting critical time deadlines.
• Providing effective customer service and dealing tactfully and courteously with the public.
• Following verbal and written instructions and procedures.
• Establishing and maintaining effective working relationships with co-workers.
• Communicating effectively verbally and in writing.

Work Environment:
• Work is performed in a standard office environment