Administrative Assistant/Receptionist

SUMMARY: Operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel; Receives visitors and deliveries at the reception area. Provides administrative support to Human Resources and other departments as requested.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Answers incoming telephone calls/voice mails, determines purpose of callers, and forwards calls to appropriate personnel or department; Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel; Assures visitors sign-in; maintain records of visitor logs.
• Creates and maintains Human Resources reports for biweekly, monthly, quarterly and annual reporting requirements.
• Tracks job descriptions and other required documents for new hires, promotions and demotions.

Benefits include but not limited to:

• 401K Employer Match
• Health, dental and vision insurance
• Group Life Insurance
• Paid Time off
• Tuition Assistance
• 12 paid Holidays

EDUCATION and/or EXPERIENCE: High school diploma or GED; one year telephone and/or office experience preferred; Proficiency in Microsoft office to include Word and Excel and web-based applications. Valid NYS Driver's License.

About The Arc: The Arc Madison Cortland is a non-profit agency whose sole purpose lies in the support of people with special needs. We provide leadership in the field of disabilities, supporting people in every manner possible, and developing the necessary human and financial resources to allow all members of our community to achieve their full potential.

The Arc of Madison Cortland is an Equal Opportunity Employer. All candidates for employment and employees receive equal consideration without regard to age, race, religion, color, national/ethnic origin, gender, gender identity, marital status, disability, military/veteran status, criminal conviction status (provided such conviction does not prevent the employee from being eligible to hold the position or pose a danger or threat to the individuals we support), pregnancy, domestic violence victim status, paid family leave or family medical leave status, sexual orientation, genetic information, or any other characteristic protected by law.