Administrative Associate Accounts Receivable

Description

The Administrative Associate- Accounts Receivable is responsible for ensuring that the company receives payment for goods and services rendered to customers and applies customer payments accurately in the company’s Accounting software. 

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
• Tracks banking transactions and balances to the bank account daily.
• Creates invoices according to company practices; submits invoices to customers.
• Creates RMAs and credit memos for customers with direction from other departments.
• Maintains and updates customer contact information, including name or address changes, mergers, or mailing attentions.
• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent account holders to request payment.
• Creates reports regarding the current status of customer accounts as requested. 
• Research customer discrepancies and past-due amounts with the assistance of the Administrative & Accounting Manager.  
• Collaborates with the Administrative & Accounting Manager to reconcile accounts receivable on a periodic (at least bi-monthly) basis. 
• Assists in generating monthly billing statements based on the general ledger.
• Assists Administrative & Accounting Manager in reconciling revenue accounts as part of the month end process.
• Collects customer references and reviews customer applications prior to management review.
• Copies, files, and retrieves materials for accounts receivable as needed.
• Relays changes of information to appropriate employees.
• Performs other related duties as assigned. 

Requirements

Required Skills/Abilities:

• Excellent verbal and written communication skills. 
• Ability to follow directions and work well in a team setting.
• Must be proficient in Microsoft Office Suite or related programs.
• Must be able to learn other accounting software systems.
• Always maintain 100% confidentiality. 
• Ability to operate related office equipment, such as computers, 10-key calculator, and copier.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.  
• Excellent organizational skills and attention to detail. 

Education and Experience:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting preferred. 
• At least two years of related work experience required.
• Other certifications, training or requirements as may arise for this position as communicated by management. 

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times. 
• Required to communicate, discern, convey, or exchange information with other teammates.