Administrative Association Coordinator

We are actively searching for a full-time Association Coordinator to add to our team. If you are amazing at multitasking, thrive while working independently, learn new technology quickly, and would list customer service as one of your best skills, we want to hear from you!   

Our headquarters is located in Madison, WI and many of our employees work remotely across the country. This position is in-office with the opportunity to move to a hybrid schedule following a positive six-month performance review.  

About Us   

Founded in 2006, we are an Association Management Company that specializes in running medium-sized trade and professional associations led by volunteers. We are excited about our growth over the years and we want to keep the momentum going!  Learn more about Impact and our clients at ImpactAMC.com. 

About You   

The ideal candidate will have administrative experience. A background working with nonprofit organizations and/or associations is preferred but not required.   

To be successful as an Association Coordinator, candidates must possess the following skills: 

Collaborative and adaptable:  

• Works effectively across multiple teams and departments 
• Flexible with shifting priorities and diverse tasks 

• Able to manage shifting priorities across clients 

Self-driven and efficient: 

• Ability to multitask, self-motivate, and work independently 

• Attentive to details 

• Resourceful and problem-solving 

Strong communicator: 

• Proactive, clear, and effective in both written and verbal communication. 

Tech-savvy and a quick learner:  

• Expert with Microsoft Office products  
• Outstanding ability to learn new software programs and quickly pick up on new processes  

Job Duties  

Job duties will vary each day. Our services are customized to each client, so you need to be flexible and eager to meet those needs. Duties can include:  

• Provide administrative and communication support, including answering phones, managing inboxes, and handling client mail. 

• Maintain client systems and data, such as updating databases, websites, passwords, and shared folders. 

• Prepare and publish content, including formatting documents, creating marketing materials, and posting updates across platforms. 

• Assisting with meetings and events, ensuring all details and logistics are handled. 

• Support technology needs, from troubleshooting in-office equipment to researching and setting up tech tools. 

• Anything else the client needs.  

This position will assist Impact’s Association Managers and Executive Directors to help meet the unique needs of multiple different clients. Professionalism, quick problem solving, and a pleasant and helpful personality will be vital!  

Pay range for this position: $18-$23 per hour 

Required Experience

• Minimum of 1 year of administrative experience  

• Customer service or support experience 

• Able to work in-office during Impact's core work hours: 9:00am - 3:00pm Central Time 

• Preferred: Experience working with nonprofit organizations/associations 

Why Work For Impact AMC? 

We offer a challenging and fun environment, an amazing team, and opportunities for advancement. We are a quickly growing company and value our employee’s input, suggestions, and feedback – you will feel valued, motivated, challenged, and encouraged! 

Benefits include: 

A fun and flexible work environment: 

• The opportunity to work remotely two days per week following a positive six-month performance review 

• Dog friendly office (consideration for team member allergies and preference is expected) 

• Four hours of flex time each week 

• Optional half-day on Fridays once 40 hours are completed 

Continuous learning and growth: 

• Regular paid professional development opportunities 

• Opportunities for advancement and internal movement 

Opportunities to connect with coworkers: 

• Monthly social events and regular team activities such as games, book clubs, informal chats, and more 

• Paid group volunteer opportunities with local organizations 

Knowing you are valued member of the team: 

• Open and accessible communication with leadership 

• Encouraged company-wide recognition 

• An inclusive work environment 

Additional benefits: 

• Profit-sharing program for all staff
• Paid time off, medical, dental, vision, 401K, paid holidays, life insurance, short/long term disability, and wellness 

• Company-provided equipment and technology 

Impact embraces diversity and equal opportunity in a serious way. We are committed to fostering a culture of diversity, inclusion, equity, anti-racism, and cultural competence among our leadership, staff, and members. We recognize that diverse teams make the strongest teams and we encourage people from all backgrounds to apply.