Administrative Coordinator

Company : Gulf Management

Job Description - Administrative Coordinator

The Administrative Coordinator is responsible for supporting the risk management/safety department with various tasks and responsibilities such as claims management, training scheduling and documentation, licensing compliance, property and casualty policy management, corporate filings, EHS database support, data collection and reporting.

Key Responsibilities
Claims Management & Litigation Support

Manage claims and lawsuits including:
- Timely initial reporting to carriers.
- Communicating with adjusters and nurse case managers (NCMs)
- Communicating with employees and third-party claimants.
- Handling third-party claims not reported to insurance
- Gathering all required documents such as police reports, medical status, repair costs, etc.
- Assisting with scheduling appraisals and repairs.
Communicate status updates with company management throughout the claims process.
Follow up on all claims no less than monthly.
Review monthly loss runs, update the EHS database with changes, and follow up with adjusters regarding unknown or high-dollar changes.
Prepare interrogatory responses and data production for legal claims.
Coordinate meetings with legal counsel regarding claims.
Participate in quarterly claims review calls with insurance carriers.
Schedule post-incident calls, meetings, and follow-up actions.
Maintain accurate, confidential claim records and documentation.

Training Administration

Coordinate and schedule internal and external training sessions related to risk management, compliance, and safety.
Responsible for LMS Databse including assigning required training, track employee completion, report generation, data entry, etc.
Document training materials, attendance records, and feedback for continuous improvement.
Prepare reports on training effectiveness and compliance for leadership review.

Property & Casualty
Manage Property & Casualty (P&C) renewal process.

Oversee Certificate of Insurance issuance (COIs).
Support risk management by analyzing claim data and identifying trends.

Qualifications

Education/Experience:
- High school diploma or GED required; Associate’s or Bachelor’s degree in Business, Risk Management, or related field preferred.
- 2+ years of experience in claims management (workers’ comp and/or P&C) required.
- Notary preferred.
Knowledge/Skills:
- Solid understanding of workers’ compensation and property/casualty insurance claims handling.
- Familiarity with OSHA recordkeeping, state WC laws, and general liability/auto/property insurance requirements.
- Strong verbal and written communication , and relationship management skills.
- Ability to maintain confidentiality and exercise sound judgment.
- Proficiency in Microsoft Office Suite and database systems.

Key Competencies

Detail-oriented with excellent organizational skills.
Strong analytical and problem-solving abilities.
Ability to work independently while managing multiple tasks.
Empathy and professionalism in employee and customer interactions.

Physical Requirements

Prolonged periods working at a desk and computer.

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Administrative Coordinator

Job Description - Administrative Coordinator

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