Administrative Coordinator

About PrimusLabs

With over 30 years advancing food safety, PrimusLabs is a trusted partner in the fresh produce industry. We provide microbiological testing, pesticide residue analysis, and analytics that help clients meet regulatory compliance and global buyer requirements. Our ISO-accredited labs use state-of-the-art technology and degreed technical staff to deliver accurate, actionable results quickly and reliably.

Outstanding Benefits: Medical, Dental, Vision, Accident, Life, and Long-Term Disability coverage, along with retirement benefit 401K (with employer match), vacation, and sick leave.

PrimusLabs is seeking an administrative dispatch coordinator to join our team-oriented environment of food professionals in Lakeland, Florida. This individual’s primary responsibility will be to provide exemplary customer service. They will assist the laboratory with administrative duties such as customer service, dispatching service providers, data entry, sample scheduling/receiving/processing, fielding phone calls at the lab, and occasional product pickups (clean DMV report required). An inclusive culture of creativity and collaboration, we approach our work confidently, learn quickly, improve constantly and celebrate our wins at every turn. If you're driven to perform in a fast-paced environment, you will fit right in.

Schedule: Tuesday - Saturday 10:00am to 6:30pm Hourly wage: $17.00 to $20.00 depending on experience.

General Responsibilities:

Provide support to clients by ensuring seamless transition of samples from the client to the lab

Schedule, coordinate, and dispatch service providers efficiently

Receive samples, and process and review corresponding paperwork from various locations

Maintain and update the monthly Micro Schedule

Answer phone calls

Track, collect, and ship customer supplies as needed

Support other departments with administrative and operational tasks

Perform all other tasks as assigned by management

Education: Associate degree or 2+ years of administrative experience

Qualifications: 

Professional customer service

Data entry accuracy and multitasking skills

Excellent verbal, written, and telephone communication skills

Proficient with computers & Microsoft Office

Strong organizational and time management abilities

Self-motivated, quick learner, and proactive

Touch typist 40 WPM or higher

Preferred: Bilingual (English/Spanish)

Flexible Schedule including weekends, holidays, and occasional overtime