Administrative Coordinator / Dispatch Scheduler (Not Remote)

Summary

We are seeking an Experienced Administrative Coordinator (with Dispatch Schedule experience required) to join our team at 15 Lightyears. This position supports our home inspectors and analyst teams. The ideal candidate will be organized, proactive, and passionate about making a positive impact. On the job training will be provided. Only LOCAL candidates near Longwood, FL will be considered (Not Remote)

Job Type: Full-Time

Location: 15 lightyears corporate office located in Longwood, FL (Not Remote)

Work Schedule: Monday through Friday. Potential for overtime is available.

Compensation and Benefits:

• $18+/hour based on experience
• Employee Health insurance - Employer contributes 83%
• Dental & Vision Insurance
• $25K Employer Paid Life Insurance Policy
• Retirement Plan - Employer matches 3%
• Paid Vacation & Holidays
• Paid Sick Leave

Responsibilities

• Work with our field inspectors and construction site superintendents to maintain a daily service schedule.
• Debrief technicians before and after shifts, and if needed after each call to maintain proper reports and flow of work.
• Answer company phone and direct inquiries to the proper staff member.
• Receive and respond to email inquiries or job related requests and respond in a timely fashion to keep customers updated of work status.
• Maintain Customer Job Scheduling Portal (ie. SupplyPro, JPS, IHMS) to ensure jobs are selected as accepted and completed in a timely fashion.
• Accurately enter and maintain customers, jobs, and dispatches within the CRM software.
• Collecting and organizing required paperwork, and test results for billing.
• Maintain a clean work area and technician accountable to quality work areas as well.
• Assist with warehouse supply inventory ordering and reconciling.

Requirements

• Experience Dispatch Scheduling Field Staff (Required)
• Proven strong experience in Administrative role
• Must be tech savvy with proficiency in: Google Suite, Microsoft Office, and other computer applications.
• Strong attention to detail, multi-tasking, organization, record-keeping skills.
• Excellent communication skills, both verbal and written.
• Ability to manage multiple tasks efficiently in a fast-paced environment.

* Please note that this position description is subject to change and may not be inclusive of all potential duties, responsibilities and expectations of the Administrative Coordinator position.