Administrative Coordinator, Member Advocate Center

SUMMARY

The Administrative Coordinator will support the Member Advocate team with a variety of duties related to the overall function of the department. This may include greeting guests, assisting with contacting potential candidates, and updating presentations and/or spreadsheets. This role will also provide administrative support to the Associate VP and Associate Director of the Member Advocate Center.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Planning, attending, and preparing for meetings, take notes and track action items
• Content Creation/Preparation of documents necessary for meetings, trainings, department resources (e.g., PowerPoint/Google Slides presentations, informational one-sheets, basic research) Follow through on tasks to successful completion, often with deadline pressures 
• Maintain update department Standard Operating Procedures (SOP’s)
• Tracking MOI/Promo Implementation duties
• Coordinate team and departmental activities/events
• Composing and editing various correspondence and reports 
• Compiles information and data for reports and conducts research as required. 
• Assisting with various department recruiting efforts and tracking of recruiting efforts
• Expense/Travel request and reports
• Assist in new hire onboarding (id badge generation, name plates, desk set-up, equipment)
• Coordinate maintenance of office equipment with Facilities Manager
• Maintain general office order, cleanliness, office and breakroom stock
• May assist with setting up workstations for new hires and troubleshooting technical issues related hardware and software
• Other duties as assigned

REQUIREMENTS/QUALIFICATIONS

• High school diploma and at least 2 years of administrative support experience
• Proficient in MS Office (Outlook, Word, Excel, Powerpoint)
• Experience with updating slideshows and content creation
• Some technical knowledge is highly desirable (ie, connecting computers, troubleshooting computer issues, setting up new workstations)
• Ability to type 40 wpm
• Ability to adapt well to change and remain flexible while working under deadlines 
• Ability to multi-task in a fast-paced environment
• Strong written and verbal communication skills
• Professional demeanor and strong work ethic
• Strong organizational skills
• Good analytical and problem-solving skills
• Must be able to work autonomously to establish and maintain effective working relationships with Managers and coworkers