ADMINISTRATIVE MANAGER 13, ISD

Job Summary

The Division Manager of Source-To-Pay Transformation provides executive leadership for the planning, implementation, and ongoing management of an enterprise-wide e-procurement system within a large, complex organization. This role leads large-scale transformation initiatives to optimize end-to-end Source-To-Pay (S2P) processes, improve efficiency, ensure compliance, and enhance customer experience across multiple departments. The position requires a strong strategic mindset, change management expertise, and the ability to lead cross-functional teams in a highly matrixed environment.

Key Responsibilities

• Lead and manage the Source-To-Pay (S2P) transformation program, serving as the primary accountable owner for implementation and ongoing operations

• Direct and oversee multidisciplinary teams, including managers, analysts, IT specialists, developers, technicians, and contractors

• Lead multiple procurement transformation workstreams (purchasing, contracts, payables, etc.) to ensure consistency in strategy, policy, process, technology, and organizational alignment

• Drive system adoption through effective change management, training programs, and functional and technical support services

• Establish and enforce end-to-end procurement policies, governance structures, and compliance frameworks

• Define business requirements and oversee functional design, process mapping, testing, training, and support models

• Focus on standardization, automation, efficiency, equity, and customer service across all procurement activities

• Develop operating plans, performance frameworks, data reporting structures, and key performance indicators (KPIs)

• Monitor service delivery, quality, equity, and cycle times to ensure business requirements are met or exceeded

• Oversee procurement technology operations to ensure systems are secure, maintained, and operating efficiently

• Review and approve major project deliverables and ensure alignment with program objectives

• Foster a collaborative, innovative, and customer-centric work environment

• Advise executive leadership on current and future trends in procurement technology and transformation

Minimum Qualifications

• Option I: Three years of experience managing multiple organizational units, including responsibility for budget, personnel, fiscal operations, program management, and administrative functions

• Option II: Bachelors degree in Business Administration, Public Administration, or a closely related field and two years of experience managing multiple organizational units with similar responsibilities

Desirable Qualifications

• Extensive experience in procurement operations, including procure-to-pay processes and ERP systems

• Proven experience leading large-scale Source-To-Pay or ERP implementations within complex, matrixed organizations

Physical Requirements

• Light physical effort, including occasional lifting up to 10 pounds, bending, stooping, squatting, and considerable walking

This role is suited for senior leaders with strong procurement, transformation, and systems implementation experience who can drive enterprise-wide change and deliver measurable operational improvements.