Administrative Officer I

Agency

Safety

Division

70000075 Dept of Public Safety

Job Classification Title

Administrative Officer I (S)

Position Number

60001000

Grade

NC11

About Us

The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor. Our agency houses many public safety divisions, including Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law Enforcement, Samarcand Training Academy, and the North Carolina National Guard. Join us along with our more than 3,000 employees and 12,000 National Guard members in providing exceptional public safety services to the citizens of North Carolina.

Description of Work

We are looking for candidates who have a passion for helping court-involved
youth. We are Working Together to Strengthen North Carolina’s Youth and
Families!

The Division of Juvenile Justice is seeking a highly motivated Business Operations Specialist to support the operational needs of Facility Operations and Program Services. This role is essential to managing and enhancing business processes, coordinating cross-agency initiatives, and ensuring compliance with the North Carolina Juvenile Code and departmental policies.
The ideal applicant is detail-oriented, collaborative, and able to manage multiple priorities while delivering a high level of customer service to facility staff, Division leadership, and partner agencies. This position offers the opportunity to contribute to impactful initiatives that support the safe, efficient, and effective operation of Juvenile Justice facilities across North Carolina.

Operational Coordination & Resource Support:
Provide comprehensive operational support for Juvenile Justice facilities by coordinating openings, closures, and transitions, and managing both planned and emergent operational projects. Serve as a liaison with internal business partners, maintain organized records for tracking and audit purposes, and collaborate with internal and external stakeholders to promote operational efficiency. Responsibilities also include managing facility insurance coverage, overseeing fleet and telecommunications needs, supporting procurement and logistics, and coordinating employee onboarding and separations through system access and approval workflows.

Financial Management, Training & Systems Oversight:
Oversee facility financial operations by auditing and approving Detention Subsidy invoices, managing detention invoice processes, realigning budgets monthly, and initiating budget actions, analysis, and projections for leadership review. Support facility budgets, procurement activities, contractual services, and prepare financial and operational reports as needed. Provide training and technical assistance to Business Officers and administrative staff, support management training initiatives, maintain expertise in key business systems, and assist with operational analysis to inform leadership decision-making. This position also includes management of the E-Rate program, with training provided.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $45,431 - $79,504

Position will be located at the Juvenile Justice Central Office in Raleigh NC

Work Schedule:

This is a full-time position. Monday through Friday, 8:00am to 5:00pm.

We offer great Benefits!

This is a full-time position (40 hours per week) with State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, please click here NC OSHR: Total Compensation Calculator.

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.

The Minimum Education and Experience (E&E) is REQUIRED to qualify for this position. Management Preferences, including Knowledge, Skills, and Abilities (KSAs), are not required but may be used to determine the pool of most qualified applicants. Managers may also choose to interview/select applicants who demonstrate Management Preferences.

All work history and education (including accurate dates of employment/attendance) must be documented on the application. Transcripts may be attached to supplement education and work experience may include internships, volunteerism, and full and part-time work. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete, all-inclusive application maximizes an applicant’s potential to qualify for the position, as well as receive the highest possible salary if selected for the position. Salary will be based on relevant qualifications, internal equity, and budgetary considerations for the advertised position. Click here for more information and application resources.

Resumes may be attached as a supplement to the application but are not a substitute for a complete application.

Management Preferences  

• Experience with data entry.

• Experience with state procurement, budget policies and/or systems (E-procurement, NCAS, IBIS, E-Billing, etc.).

• Experience with HR-Payroll System (FIORI).

• Experience prioritizing multiple tasks/projects to meet deadlines.

Supplemental and Contact Information 

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.  Consistent with the Americans with Disabilities Act (ADA), we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job.  

Public Service Loan Forgiveness Program  

For applicants with student loans, becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. 

Transcripts 

• Attaching transcripts is optional; however, we recommend applicants attach unofficial transcripts to assist in providing credit for education including in substituting education gained for experience. Additionally, qualifying for some positions may require validating hours of coursework in a specific field of study and transcripts are crucial to awarding credit. Degrees and transcripts must be achieved from an appropriately accredited college or university.    

• Applicants who earned college credit hours but did not complete a degree program must attach an unofficial transcript to receive credit for education. 

• International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting.  Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: https://www.naces.org/members.  

Military Experience  

• Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge - Member 4 or Service 2 form) to the application. 

• Applicants seeking National Guard Preference:  

• A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS).  

• A former member of the North Carolina National Guard who served for at least 6 years and was discharged under honorable conditions must attach either a DD256 or NGB 22. 

The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." PREA Hiring and Promotion Prohibitions Selected applicants for positions which are subject to PREA will undergo a PREA-specific background check. Our agency supports second-chance employment for individuals who were previously incarcerated, or justice involved, and we invite all potential applicants to apply for positions for which they may be qualified. Due to the nature of work performed in our agency, prior convictions and/or charges may prohibit employment for positions which are subject to PREA or other position-specific background checks.

Due to the volume of applications received, we are unable to provide information regarding the status of your application. Please log in to your Workday account to check the status of your application.  If you are selected for an interview, you will be contacted by the hiring manager.  If you are no longer under consideration, you will receive an email notification when the position is filled. 

If there are any questions about this posting other than your application status, please contact Ariana Garcia at [email protected].

#JJ 

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from an appropriately accredited institution and one year of experience in HR, budgeting, research or administrative management; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Ariana Alyse Garcia

Recruiter Email:

[email protected]